Contact R R BBQ Support
Company Name: FFG Global Holdings, LLC
About: When you take shortcuts, you get lost. There’s nothing’ fast about our food;
in fact, it’s downright slow.
R R BBQ Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FFG Global Holdings, LLC
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3 Most reported problems 😔💔
Great Food! Practically unusable App
by Bdksidhbebdc7((-
I downloaded the app to redeem a referral reward someone sent me. I have many complaints. This app needs a lot of work to become more user friendly and intuitive. Note: I used to be a software tester for an app and this app really makes me sad lol.
I couldn’t apply the reward to my order within the app. How does this work? Is it just impossible and I have to send my order on the app and then show a person my reward when I get there? That would mean I have to wait even longer when I arrive for pickup for them to make the reward wings.
The online ordering process through the app takes you to an online browser which can cause zoom in/out issues that others have complained about. Once I completed my order a dialogue pop-up appeared at the bottom saying something like, “check out!” Then it quickly disappears and doesn’t tell you how/wear to check out. I could not easily figure out where to check out at all.
There’s too many links and it feels like clutter once you do start to order and it navigates you to the online browser section. Why have an app and then only use it to navigate to a browser set up? It makes things confusing for the user and causes some of the bugs people described. I think it’d be difficult to make this work well.
I eventually gave up and ordered on the phone. An app should be easy and intuitive for people. Looks like they could use a team of testers to help work out these issues.
App itself is useless
by ILoveBBQ&Tech
No complaint about the food, but this app is horrible. The magic link will sign me into the app, but it’s just a shell for the website. The magic link won’t sign me into the website within the app. This two layered setup makes it completely unusable. I have to order through my browser instead. Why download the app then? I’d rather have the option to set and enter a password than try and use this app with an unhelpful “magic” link.
Always out of meats
by 123553225
I would say that the last 5 times we have been here they have been out of Turkey. Let time they were also out of brisket. 7:00 on a Wednesday and you are out of turkey? 6:00 on a Friday and you are out of Brisket?? Who is running these places that you run out of options before the dinner rush?? We love the food when it’s available. Dissapointing
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