Village Medical app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
50.0%

Connection
25.0%

Something else
25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Village Medical Problems 😠👌🔥

- Display is so small you can barely see where things are located

- Does not do full screen on tablets

- Hard to navigate and missing features that are useful

- Cannot attach bills or paperwork to messages

- Just ugly and poor interface all around

- Won't let me create my account

  1 Reported Issues: 😵🆘🛟🚨📢

Billy Beach
2024-04-19

when I try to log in, I get a page that says 'uh-oh, we couldn't load this page at the moment' Village Medical has been no help whatsoever. they asked me to change the password (and several of the emails they sent me went to the regular log in page and not to the password change page). changing the password didn't make any difference. they had me change the email address used to log in and that made no difference. I tried to log in using a different browser. I updated the link I use to get to the patient portal, which also made no difference. my wife can get into her portal on her computer. Village Medical told me they have no tech department to help me, but then finally said they will submit a ticket to Athena for resolution. this will take 2-3 business days (and this is Friday!)

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Developer: VillageMedical




About this app

Chat with your Village Medical care team 24/7 to get help with medications, labs, referrals and appointments.  The Village Medical app is the easiest and fastest way to stay connected with your Village Medical care team 24/7.  Simply tap the "Book Visit" tile and follow the instructions to search for and book a virtual or in-office visit with your Village Medical provider.  Please contact your Village Medical care team to confirm eligibility.  ACCESS YOUR LAB RESULTS AND MEDICATIONS: You can now access your lab results and medications right from the application!  Get an Invitation Code from the front desk at your provider's office and start using VillageMedical right away.  At this time, this application and program are only available to select eligible patients in ARIZONA and KENTUCKY.  Download VillageMedical before your next appointment.  Tap on “My Health” on the main navigation bar for quick access to your lab results and medications.