Nova Showguide app not working? crashes or has problems?

Nova Showguide Status

Last Updated on 2020-05-21 by Ngo Quang Huy

I have a problem with Nova Showguide

Are you having issues? Select the issue you are having below and provide feedback to Nova Showguide.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Nova Showguide? Report Issue

Common Nova Showguide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Nova Showguide app on iOS and Android devices. Solve all Nova Showguide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Nova Showguide iPhone Issues and Solutions

Nova Showguide iOS app crashes, not working, errors
Nova Showguide iOS app network issues
Nova Showguide on iOS has black/white screen

Nova Showguide Android App Issues and Solutions

Nova Showguide has errors/crashing/not working
Nova Showguide server network connectivity issues
Nova Showguide has black screen

Nova Showguide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Nova Showguide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Nova Showguide app crashes or not working on Iphone (iOS):

Close and restart the Nova Showguide app on iPhone
Update Nova Showguide app to the Latest Version for iOS
Uninstall and reinstall Nova Showguide iPhone app
Update your iPhone to the latest iOS version

Fix Nova Showguide on iPhone unable to connect to server/internet connection issues::

To resolve Nova Showguide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Nova Showguide black/white screen (blank screen) on iPhone:

Follow the Nova Showguide iOS app troubleshooting guide Here →

Nova Showguide Android App Issues and Solutions

Fix Nova Showguide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Nova Showguide app issues:

Force Stop the Nova Showguide App
1. On android, goto "Settings" » click Nova Showguide app. » click "Force Stop".

Update Nova Showguide to the latest version on PlayStore

Clear Nova Showguide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Nova Showguide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Nova Showguide.

Fix Nova Showguide unable to contact server/ Nova Showguide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Nova Showguide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Nova Showguide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Nova Showguide on android.

Solve Nova Showguide black/white screens issue on Android:

Follow the Nova Showguide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ngo Quang Huy, developers of Nova Showguide.