Korean Air My Reviews

I don’t understand why we had to download a new app instead of update. Here are my problems:
1. I cannot open KoreanAirMy without giving permission to use my location, contacts, and a million things I cannot say no to. “Confirm” is the only way to go forward.
2. They got rid of the tabled dates and ticket prices in booking, which was super convenient. Now I need to click on the arrows next to the date and wait for the new price to load every time, which takes a long time EVERY TIME.
3. I can’t find the flexible dates option in search. +1, +2, +3 was a genius idea and should be back.
4. The price is very deceiving. In the previous app, the price for a round trip was shown in a table format, showing you which date has the lowest fare. In the new app, each flight has its own price. I ended up with a total of twice the price I thought it was.

I deleted the new app at this point and cannot write any more review on it. The worst of it is that I cannot use the old version any more. I hated the new app so much I went to their webpage to book. Alas, they “upgraded” their webpage too.

Downloaded the new app and couldn't login because "No match for user ID". Tried everything (skypass number, social login, and user id) and it kept saying no match for that account. Finally called in and found out they reset my password without even telling me. Past trips are all gone. KoreanAirMy feels like a UI design upgrade and UX functionality downgrade.

The design of icon reminds me of 5-6 years ago not in a good way. Definitely not up to the current design language.
UI and functionality are gotten worse. It is amazing that how on the earth you can make it worse than already terrible previous app.
I see a few fake 5 star reviews which I can totally believe they are from Korean Air employees.

I fly a lot and must have dozens of airline apps. This one is the worst by far. Logging in is almost impossible. It doesn’t let me change seats. I prompts me to log in again and again. It doesn’t link my trips to my skypass account. I worry that if a company cannot develop an app they can not operate aircraft safely.

I downloaded KoreanAirMy because the old app Korean Air app is not working and showing message to download this new app. But KoreanAirMy is not responding after first time appear and closed out automatically on my mobile running with iOS ver 14.3. Developer need to be reviewed for upgrading the version for working condition. Thanks!

Why is KoreanAirMy force to share location, permission to access camera and so on? It says optional but there is no way to proceed to use app without allowing those permissions. This is no basic understanding for user experience and data access at all by KoreanAirMy developers!

All my family member were linked to my sky pass, now it’s disappeared. If looks like I have to register them again. Why making downloading the new app instead of updating the current app. Frustrating.

It showed me a list of flights and cost. You have to select your choice but there is no way to select any. I tapped everywhere. Only was good to see the prices but was not able to book.

here is 5 stars for showing me the best example of how to make an app the worst! thanks for the lesson! good luck

KoreanAirMy keeps crashing as soon as it opens and it is unable to be used.
Wish they used the old one until the new one was actually usable.

KoreanAirMy will not stay open long enough for me to use it. When I open it, it closes down within seconds.

I cannot use KoreanAirMy. It automatically crashes when I open KoreanAirMy . I’m using on my iOS 14. Please kindly fix this issue as soon as possible. Thanks!

It took a very long time to get to Family Mileage status info !! Too many things are hidden to be chased,

You get lost in KoreanAirMy with just too many unnecessary stuff that I didnt want to waste time booking my flight anymore.
Visually pretty only, ineffective confused app.

I am not sure why Koreanair down graded KoreanAirMy .
The new app is not user friendly for every single things.
Hope they test or use KoreanAirMy before release it.

This is a pathetic app. You literally can't select a flight when trying to book a flight, there's no way.

The new app doesn’t work! I’m not able to search for flights. Keeps saying try again later🙄🤬

App continues to crash even after deleting and downloading the new version

Not easy to install. Would be easier if you just put an install sign next to new application

They might need an engineer from apple or google. KoreanAirMy is not interactive, clicking doesn’t respond, it is unfriendly to users

App crashes as soon as I log in in KoreanAirMy and completely unusable. This must be fixed

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