Are you having issues? Select the issue you are having below and provide feedback to FTX Pro.
- Login issues
- Randomly shuts down
- Unavailable in the US
I cannot log in to my account. My 2 FA is not working. Please help.
My app is not pulling in current market pricing on the portfolio page, despite re-booting my phone. I can go to the market page and it is accurate, but it isn't on the portfolio page.
Complete guide to troubleshoot FTX Pro app on iOS and Android devices. Solve all FTX Pro app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FTX Trading Ltd, developers of FTX Pro.
Buy, sell or trade 250+ cryptocurrencies including bitcoin (BTC), ethereum (ETH), solana (SOL) and many more digital assets, in a matter of minutes. Backed by world-class security to ensure seamless fiat and crypto transactions, FTX PRO is built by professional traders who know exactly what users want. Cryptocurrencies are highly volatile and there can be a substantial risk of losing money while buying, selling, holding, or investing in cryptocurrency. Our customer support team is available round the clock and to walk you through every step of your trading experience. FTX is the world’s most compliant cryptocurrency exchange, and is trusted by over 1 million users already. FTX has industry-leading security offerings, including custom-built solutions to ensure the safety of your account. The content contained herein is for informational purposes only and does not constitute a recommendation, investment, or legal advice. FTX offers some of the lowest cryptocurrency exchange fees in the industry. We support various fiat currencies and allow wire transfers in USD, EUR, GBP, AUD, HKD and more. Buy, sell and trade a variety of mainstream tokens and altcoins. Simply create an account, add funds and start trading. Convert cryptocurrencies with 0 fees. We also offer live support in multiple languages. The FTX PRO app is available to non-US users only. Access FTX exchange from your pocket. FTX PRO: Trade anytime, anywhere.