TreatLife app not working? crashes or has problems?

TreatLife Status

Last Updated on 2023-07-05 by ShenZhen RuiMaiDe Technology Co., Ltd

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Connection

60.0%

Something else

40.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of TreatLife Problems 😠👌🔥

- Inability to group devices together to control and adjust as a group

- Inability to rearrange device order in the app

- LED Strip Lights do not include white color option

- App is not intuitive and user-friendly

- Menu options at the bottom of the app are vague.

2 Reported Issues: 😵🆘🛟🚨📢

Lori Duvernell-Preston

2023-10-25

My light switches are unresponsive through alexa. The app says my pergola and patio lights are unresponsive-- no more voice control. Thiw just happened today

Reid.byer@outlook.com

2022-07-14

All of my Treatlife lights no longer respond. The treatlife app shows they are connected as does google home but the do not respond other than through the switch itself

Showing 1-2 of 2

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Common TreatLife Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TreatLife app on iOS and Android devices. Solve all TreatLife app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TreatLife iPhone Issues and Solutions

TreatLife iOS app crashes, not working, errors
TreatLife iOS app network issues
TreatLife on iOS has black/white screen

TreatLife Android App Issues and Solutions

TreatLife has errors/crashing/not working
TreatLife server network connectivity issues
TreatLife has black screen

TreatLife iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TreatLife app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TreatLife app crashes or not working on Iphone (iOS):

Close and restart the TreatLife app on iPhone
Update TreatLife app to the Latest Version for iOS
Uninstall and reinstall TreatLife iPhone app
Update your iPhone to the latest iOS version

Fix TreatLife on iPhone unable to connect to server/internet connection issues::

To resolve TreatLife network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TreatLife black/white screen (blank screen) on iPhone:

Follow the TreatLife iOS app troubleshooting guide Here →

TreatLife Android App Issues and Solutions

Fix TreatLife not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TreatLife app issues:

Force Stop the TreatLife App
1. On android, goto "Settings" » click TreatLife app. » click "Force Stop".

Update TreatLife to the latest version on PlayStore

Clear TreatLife App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TreatLife app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TreatLife.

Fix TreatLife unable to contact server/ TreatLife internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TreatLife » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TreatLife » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TreatLife on android.

Solve TreatLife black/white screens issue on Android:

Follow the TreatLife android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ShenZhen RuiMaiDe Technology Co., Ltd, developers of TreatLife.

Verified email ✔✔

E-Mail: SUPPORT@RUIMAIDE.COM

Website: 🌍 Visit TreatLife Website

Privacy Policy: https://images.tuyacn.com/smart/app/package/ay1555569556653Lg790/privacyUrl_1587638235146.html

Developer: Treatlife LLC

55.56% Contact Match

Developer: T-Mobile USA

E-Mail: GooglePlaySupport@T-Mobile.com

Website: 🌍 Visit T-Life Website

About this app

Build exclusive intelligent lighting life, provide personalized interactive settings and convenient lighting supporting services. Quickly master the device addition and operation functions to achieve interactive interconnection between smart devices. Works with smart speakers like Amazon Echo, Google Home, etc. Set up personalized smart scenes according to your own habits. Share the device with family and friends to experience the fun of technology together. Light Switches, Fan Switches, Sockets, LED Lights, Light Strips, Scene Switches, Central Control, etc.