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⚠️ Most reported problems ⚠️

Not working
59.4%

Something else
18.8%

Crashes
9.4%

Login
9.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of size? launches Problems 😠👌🔥

- Shoes don't get shipped in a box

- Payment errors

- Long wait for refund

- Bot/employee friendly

- Have to pay the price of the sneaker up front

- Not guaranteed a pair

- Long wait for money to be credited back to account

  6 Reported Issues: 😵🆘🛟🚨📢

Amir
2022-12-31

i cant save my card preferences

Guillaume
2022-09-27

Permanent error ADY14 at raffle entry/payment since several months (using Mastercard with iPhone X, iPad). I got in touch with support team saying my payments are rejected and problem is with my card (that works perfectly fine everywhere else). I contacted my bank that doesn't have any traces of payment reject. I tried then to be more precise and specific with Size? support team but I only receive generic email stating my payments are rejected... no strong will to deep dive the case. I created a new customer account, same issue. I tested on a friend Android phone, same issue. There is something wrong, only with this app... but unfortunetaly we are only few reporting issue, so not enough for Size? to investigate further.

Alysia Forde
2022-08-26

Error Ady14 at payment

Tara Martin
2022-06-15

Im trying to enter a draw for jordan 4s for fathers day present. When i click pay it says oops something happened. I spoke to bank twice. Theres no problems on their end. I also changed my phone number a while ago on app and in bank. I registered with 089 445 7705. New number is 085 733 8527.

Conrad
2022-06-03

I didn’t know that size? was going to charge me for the shoe in the raffle right away. I made an entry for the jordan 4 Zen master raffle and I’d like to cancel it.

Eli
2022-04-06

My payment method is failing in multiple cards. It says issue ADY2.

Showing 1-6 of 6

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About this app

It’s also worth noting that we pre-authorise your card details & subsequently hold the money until after the draw closes.  If you’re wondering why we do this, it’s to make the transaction process much smoother and quicker on launch day.  And the best part is it’s really easy to enter. • Log in with your existing size? account (don’t have one?  The size? launches app gives you a fair chance of getting your hands on the most coveted releases each and every week.  If you’re successful, your payment will be taken at the close of the draw.  If you’re unsuccessful, your funds will be returned into your account within 3 to 5 days.  This includes processing your order and endeavoring to get your product sent to your chosen address on the very same day – which is always nice.  If you’re one of the lucky ones, we will take care of the rest.  Once the draw has finished, we will swiftly inform you of the result – win or lose.