Company Name: ShenZhen RuiMaiDe Technology Co., Ltd
About: Build exclusive intelligent lighting life, provide personalized interactive
settings and convenient lighting supporting services.
-Voice Control, Hands-free
Lifestyle
Works with smart speakers like Amazon Echo, Google Home, etc.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
E-Mail: SUPPORT@RUIMAIDE.COM
Website: 🌍 Visit TreatLife Website
Privacy Policy: https://images.tuyacn.com/smart/app/package/ay1555569556653Lg790/privacyUrl_1587638235146.html
Developer: Treatlife LLC
55.56% Contact Match
Developer: T-Mobile USA
E-Mail: GooglePlaySupport@T-Mobile.com
Website: 🌍 Visit T-Life Website
by Bearpawqs
App works perfectly with the dimmer switches but needs improvement when it comes to the LED Strip Lights. You get every color except white. I need white along with the other colors. Seems pretty basic to include white. Customer service basically tells you white is not an option. This is very disappointing since their website clearly shows an app display indicating a full circle of color options including white. The app they actually provide gives you only half the color wheel making white impossible. So what is advertised is not what they delivered. When you order based on their website but deliver something else I call that false advertising or bait and switch. If you want a light strip that includes white, go elsewhere.
by Adv Member
This is one of the least user-friendly apps I’ve ever encountered. So not intuitive. I think the previous version was much better. I have just one plug/extension device. Try figuring out how to set a schedule or dim, etc. Menu options at bottom of app are vague. “My family” lists my one device with only the ability to turn it off/on. You should be able to set a schedule from this window. Finally figured out that “Smart” is where you go thru process to refine your device- and still not very easily. Just tried. Didn’t work. “Mail” just looks like an ad and marketing window. C’mon people, you can do better!
by Jaybee75
The latest update removes the ability to see the device status at a glance. You have to go into each device to see if it is on/off or in the case of fans, the fan speed.
You also can no longer sort the main device list, so using rooms is now the only way to see an arranged list. They also removed the ability to have the device list sorted into 2 columns.
Love my switches and being able to control them via app or Alexa but this update is a big let down. It may look nice but functionality wise but that doesn’t help if basic functions aren’t there.
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