Overall Customer Experience 😎


🤬 Negative experience
93.8%

😎 Positive experience
6.2%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 19 combined software reviews.



Read 9 Customer Service Reviews 😠💢

2.8 out of 5
The moment the app connects to my Apollo bold earbuds, the app shuts down

Like the title says, no matter what I try, the moment Tronsmart connects to my Apollo bold earbuds, it just exits Tronsmart , back to my homepage. Please fix this. I love my earbuds, but would really like to have access to Tronsmart for more functionality.

Doesn’t work

I got the spunky beats and tried to link them to Tronsmart . Tronsmart doesn’t even link to the Bluetooth settings. I have tried pairing them so many times. It just doesn’t work. Luckily the ear buds are good cause Tronsmart cannot do anything.

Needs improvement

I cannot connect my onyx ace, there is no support for this device

Worthless

Just purchased the Bang SE and app can't find my device. Tronsmart is a waste of time!

Which devices does this support?

Which devices are supported? I have the this app onyx ace and it does not find it when searching.

Le hace falta mucho

La aplicación le hacen falta mucho
1. Indicador de porcentaje de la batería de los audífonos y la caja con números
2. Un ecualizador para poder personalizar el audio
3. Se necesita una actualización por qué los audífonos se disvencula a veces no puedo usar el derecho o el izquierdo
4. Poder encontrar los audífonos como mucho lo están haciendo por medio de la aplicación
5. Mas modo de música por defecto

Bang se

After all, add support for bang se, god bless you all

Great Earbuds but App Crashes for old Firmware

I love the Apollo Bold earbuds. And Tronsmart worked in the past, but now it crashes as soon as I tap on the Connect button to the earbuds.

Update: I used an Android device to update the firmware (from 1.0.4 to 1.2.4). Now the iOS app works. Not a desirable procedure but works nonetheless.

Worked great until I updated my speakers

App was amazing until I decided to update the firmware on my this app bang Max, I updated it to the newest firmware. Now whenever I try to use Tronsmart to customize my Bang max, it doesn't recognize the device and I cannot do anything with Tronsmart ? I don't know if Tronsmart just doesnt recognize the update or what, I just want them to fix this issue which is why I'm writing this review



Is Tronsmart Safe? 🙏

No. Tronsmart does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 19 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.8/5 . Justuseapp Safety Score for Tronsmart Is 6.2/100.

Safety Analysis

47.4% of users say app is Risky 🚨
47.4%

31.6% of users say app is Safe 👍
31.6%

21.1% of users have Some Concerns ⚠️
21.1%


Is Tronsmart Legit? 💯

No. Tronsmart does not seem legit based on our analysis. This conclusion was arrived at by running over 19 Tronsmart User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Tronsmart Is 6.2/100..

🔏 Privacy & Data Safety

Tronsmart collected the following data from you:

  • Data Not Linked to You:
    • Diagnostics

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Features

The Tronsmart app provides unique features for all the compatible devices which allows users to customize touch controls and the equalizer effects to provide a better listening experience.

  Contact Support
Developer:
SHENZHEN GEEKBUY E-COMMERCE LIMITED

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