Tronsmart Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SHENZHEN GEEKBUY E-COMMERCE LIMITED
Verified email ✔✔
E-Mail: support@tronsmart.com
Website: 🌍 Visit Tronsmart Website
Privacy Policy: https://s.tronsmart.com/docs/privacypolicy
Developer: Geekbuy Inc.
3 Most reported problems 😔💔
The moment the app connects to my Apollo bold earbuds, the app shuts down
by Tgwolfwood
Like the title says, no matter what I try, the moment the app connects to my Apollo bold earbuds, it just exits the app, back to my homepage. Please fix this. I love my earbuds, but would really like to have access to the app for more functionality.
Doesn’t work
by HannahDiMartino
I got the spunky beats and tried to link them to the app. The app doesn’t even link to the Bluetooth settings. I have tried pairing them so many times. It just doesn’t work. Luckily the ear buds are good cause this app cannot do anything.
Needs improvement
by Dr Rashed
I cannot connect my onyx ace, there is no support for this device
Have a Problem with Tronsmart? Report Issue
Why should I report an Issue with Tronsmart?
- Pulling issues faced by users like you is a good way to draw attention of Tronsmart to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Tronsmart customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tronsmart.
