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About: The latest hot style courier [Video face change] Become a movie celebrity
anytime, anywhere [Dynamic Photo] Relive the old time and make the old photos
move [Cartoon effects]Maximize your circle of friends and realize your beautiful
fairy tale dream! [Time Shuttle] Back to the young age with one click, recalling
the prosperous and prosperous generation of that generation Pocketpics is a
camera application for photo editing. .



Timor Aging App Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email  

Contact e-Mail: pocketpics@163.com


Verified email ✔✔

E-Mail: contact@maplemedia.io

Website: 🌍 Visit PicLab Website

Privacy Policy: https://maplemedia.io/privacy/

Developer: Maple Media




Privacy & Terms:

https://docs.google.com/document/d/1BSgrccy114T_4at1iqeSsHk_LDePnQwtvqowF_50Veo/edit?usp=sharing






9 Most reported problems 😔💔

3.9 out of 5
Rachel Dilts
2022-08-25

This was supposed to be a 3 day free trial. I cancelled the first day after looking at it, but got charged for the whole month. I hope I don’t keep being charged, there’s no way to contact or get cancel support or refund, this is a scam

Kotaro Mitsuhashi
2021-04-23

I downloaded the app and signed up for the free 3 day trial as well. They immediately charged me ¥2,600 (approximately $25 USD). The app is now unavailable on the app store and there's no way to get a refund. As you can see from the comments above, this is the complete definition of mobile app fraud.

Sophie Tan
2021-03-30

Hi, I accidentally downloaded the "PocketPics" app, and clicked on "free 3 day trial". I was charged for the month, even though I tried to cancel afterwards (right after this purchase). Is there any way to get a refund for this payment? Kindly advice. Sincerely, Sophie Tan

De Bakker Sofie
2021-03-27

I want to cancel immediately. It isn’t for free àd I don’t wanna pay for it .I accidentally paid it with my fingerpint. Don’t use this. I wakt an immediate response or I will go to the police .

Donna Maines
2021-02-10

Cancel immediately. I thought this app was free. Did not use.

Denise Ayton
2020-10-13

I accidentally clicket on your app on May 15th, 2020. I contacted you immediately that it was a mistake at pocketpics@redacted.I waited quite a while with no reply from your company. I have tried to contact you numerous times and have never received any reply while of course being charged for something I have not wanted or ever used. I want this cancelled as I had emailed you with no reply at all and my money refunded. This is not acceptable business practices and there is no customer service to fix any problems a customer may have. I

Be careful the free trial scheme

2022-06-09

by Floralele

The app has offered 3 day free trial (the policy said you need to cancel at least 1 day ago, it means you actually only get 1 day free trial). I has clicked through the free trail in-app page and agreed on the purchase. Tried couple effects and canceled it right away (within 20 minutes after purchasing). I got charged for a month membership the next day. Be careful the free trial scheme, they set you as monthly membership not trial. Gonna try to complain to apple App Store until I get my money refund.

Not sure what happened

2022-06-16

by Sadiesue1

Be very careful with this app! Before I knew it I was charged 4.99$.
Most apps ask questions such as
“allow *this app* to access photos”, etc... as I was answering such questions, the next screen stated “thank you for your purchase”. Yes, I get it, that was totally on me and my mistake but I’m just forewarning you all that it happens before you know it!
The only reason I gave 1 star is because I couldn’t post unless I rated.

No no no!!

2022-06-23

by Pokemon!! 385!

So I was playing a game and it took me to a ad and I was like ummm should I get this? So I did and I opened it up and it took me to a lot of ads and I started trying it it looked absolutely terribly fake and it turned me into a hillbilly and things like that so I was little bit upset and I only had the app for about 20 minutes so after that I quickly deleted it before it charged me…. Sorry it’s a horrible app.


Have a Problem with Timor-Aging App? Report Issue




Why should I report an Issue with Timor-Aging App?

  1. Pulling issues faced by users like you is a good way to draw attention of Timor-Aging App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Timor-Aging App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Timor-Aging App.


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