Are you having issues? Select the issue you are having below and provide feedback to K-Collect.
- Unable to mark off physical albums in collections
- No non-album photocards
- No indicator as to which albums are fully completed in the collections tab
- Loads slowly
- Home screen is just white
- Unable to find people to trade with
- Unable to find a list of everything needed
I can make it to the login page, but once I put my info in the screen is all white and says “Applicated error: a client-side exception has occurred”. I’m no sure what that means, maybe there are some updates being made but I don’t know why it doesn’t just say that instead.
i cant get past the sign up screen. ive put in my info like 5 times and it just loads and loads and loads and never takes me anywhere.
So, when we i opened the app it said there was a internal error and then the app crashed, i uninstalled it and tried again but i couldnt sign in without it saying internal error
Soo when i try and open the app it says there is theres a internal error and to try again, i shut off my phone, tried to re download the app but nothing is working, i cant sign into my account or even open it without it kicking me out
Complete guide to troubleshoot K-Collect app on iOS and Android devices. Solve all K-Collect app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at K-Collect, developers of K-Collect.
Create your virtual collection on your profile and share it with others. - Build your wishlists and keep track of what you have and need! Our collections tab ensures you are up to date with your favourite artists' releases as well as their merch drops. The first ever social media platform specifically designed for collecting K-Pop merchandise! With our extensive list of artists you'll never be short of new music to discover and love. Post about your favourite groups/soloists/bands and discuss with other fans worldwide. Your profile lets you be you with your bio, header, profile picture and even have the option to display your preferred pronouns.