Contact K Collect Support
Company Name: K-Collect
About: The first ever social media platform specifically designed for collecting K-Pop
merchandise!
- Connect with K-Pop fans across the globe!
Post about your
favourite groups/soloists/bands and discuss with other fans worldwide.
- Share
your collections with like-minded people!
Create your virtual collection on your
profile and share it with others.
K Collect Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with K-Collect. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact K-Collect. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit K library Website
Privacy Policy: https://www.termsfeed.com/live/05e9e79d-901b-4a4c-8af0-840bdd170969
Developer: Bert Van Mieghem
Read 3 Customer Service Reviews 😭😔💔
Please fix this, great concept though
by Lovealx
Great concept but Some of the stuff doesn’t load AT ALL (It’s just a white screen) and I been waiting for them to put in the photo cards that says that it doesn’t have photo cards and it still not there. What I noticed that the bigger groups like Nct, EXO, SuperM, and etc, have photo cards for the new albums but for groups like Dongkidz, SF9, and ONF, Etc, don’t have photo cards for new albums. And it’s going to take a while for them to put the photo cards to be put in. I remember I had the app (when it was released) and it was a bunch of bugs and I can still see some of those bugs in here too. I re-download like 3 months later ( I un-downloaded) bc there was an update and it took forever to be finished. I tried to be sooo patient with this app but I just can’t anymore, it’s just a waste of storage.
really cool idea, ungodly slow
by Progresscity
i love the idea of this app but everything loads so slowly that it's unusable. not since 1997 have i had to wait so long for a single picture to load. takes about a minute or so for anything that i click on to fully load. i just don't have the time for this - way faster to fill out an ig template unfortunately
is the home screen supposed to be just white? how are you supposed to find people to trade with? why am i able to mark things as needed if i can't find a list somewhere of everything i need? how come when i mark a photocard as needed, click away, and click back, it's now marked as "don't need"? why have a list of members if i can only filter pcs by album, and not by member? 2 stars for having a really awesome concept with really poor execution. truly don't understand how this app has a 3.9 average when it's completely useless
Really promising, needs work
by Osbornkenna
I really love the concept of this app as someone who collects for multiple groups but also as someone who just likes to see what others collect, as well as just what photocards for groups I am not familiar with may look like. It might just be my phone and my data but the pictures don’t load, and the buttons in app are very slow and unresponsive. The profile interface is also hard to update. I do like the progress bar of the photocards, it’s like goodreads but for kpop! I also wonder about including non-album photocards eventually on the app as I know a lot of what makes a kpop collection big are the photocards beyond the albums. Otherwise I’m very excited to see where this app goes!
Have a Problem with K-Collect? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of K-Collect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a K-Collect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using K-Collect.
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