Contact K-Collect

Contact K Collect Support

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About: The first ever social media platform specifically designed for collecting K-Pop
merchandise! - Connect with K-Pop fans across the globe! Post about your
favourite groups/soloists/bands and discuss with other fans worldwide. - Share
your collections with like-minded people! Create your virtual collection on your
profile and share it with others.



How to Contact K Collect Customer Service/Support

K-Collect Contact Information

Listed below are our top recommendations on how to get in contact with K-Collect. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact K-Collect. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



15.38% Contact Match

Developer: OINNG Inc.

E-Mail: [email protected]

Website: Visit K Collect Website








Reported Issues: 3 Comments

3.4 out of 5

By Lovealx


Please fix this, great concept though

Great concept but Some of the stuff doesn’t load AT ALL (It’s just a white screen) and I been waiting for them to put in the photo cards that says that it doesn’t have photo cards and it still not there. What I noticed that the bigger groups like Nct, EXO, SuperM, and etc, have photo cards for the new albums but for groups like Dongkidz, SF9, and ONF, Etc, don’t have photo cards for new albums. And it’s going to take a while for them to put the photo cards to be put in. I remember I had the app (when it was released) and it was a bunch of bugs and I can still see some of those bugs in here too. I re-download like 3 months later ( I un-downloaded) bc there was an update and it took forever to be finished. I tried to be sooo patient with this app but I just can’t anymore, it’s just a waste of storage.



By progresscity


really cool idea, ungodly slow

i love the idea of this app but everything loads so slowly that it's unusable. not since 1997 have i had to wait so long for a single picture to load. takes about a minute or so for anything that i click on to fully load. i just don't have the time for this - way faster to fill out an ig template unfortunately is the home screen supposed to be just white? how are you supposed to find people to trade with? why am i able to mark things as needed if i can't find a list somewhere of everything i need? how come when i mark a photocard as needed, click away, and click back, it's now marked as "don't need"? why have a list of members if i can only filter pcs by album, and not by member? 2 stars for having a really awesome concept with really poor execution. truly don't understand how this app has a 3.9 average when it's completely useless



By osbornkenna


Really promising, needs work

I really love the concept of this app as someone who collects for multiple groups but also as someone who just likes to see what others collect, as well as just what photocards for groups I am not familiar with may look like. It might just be my phone and my data but the pictures don’t load, and the buttons in app are very slow and unresponsive. The profile interface is also hard to update. I do like the progress bar of the photocards, it’s like goodreads but for kpop! I also wonder about including non-album photocards eventually on the app as I know a lot of what makes a kpop collection big are the photocards beyond the albums. Otherwise I’m very excited to see where this app goes!




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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a K-Collect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using K-Collect.


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