University Health Go app not working? crashes or has problems?

University Health Go Status

Published by University Health System on 2023-09-29

University Health is dedicated to building a healthy community. With our UHS Go
app, you can easily navigate your way through a visit to our healthcare
facilities with guided, turn-by-turn directions, construction updates, virtual
triage, cafeteria menus, and more.

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Common University Health Go Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot University Health Go app on iOS and Android devices. Solve all University Health Go app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

University Health Go iPhone Issues and Solutions

University Health Go iOS app crashes, not working, errors
University Health Go iOS app network issues
University Health Go on iOS has black/white screen

University Health Go Android App Issues and Solutions

University Health Go has errors/crashing/not working
University Health Go server network connectivity issues
University Health Go has black screen

University Health Go iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever University Health Go app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix University Health Go app crashes or not working on Iphone (iOS):

Close and restart the University Health Go app on iPhone
Update University Health Go app to the Latest Version for iOS
Uninstall and reinstall University Health Go iPhone app
Update your iPhone to the latest iOS version

Fix University Health Go on iPhone unable to connect to server/internet connection issues::

To resolve University Health Go network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix University Health Go black/white screen (blank screen) on iPhone:

Follow the University Health Go iOS app troubleshooting guide Here →

University Health Go Android App Issues and Solutions

Fix University Health Go not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent University Health Go app issues:

Force Stop the University Health Go App
1. On android, goto "Settings" » click University Health Go app. » click "Force Stop".

Update University Health Go to the latest version on PlayStore

Clear University Health Go App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "University Health Go app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch University Health Go.

Fix University Health Go unable to contact server/ University Health Go internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click University Health Go » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got University Health Go » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch University Health Go on android.

Solve University Health Go black/white screens issue on Android:

Follow the University Health Go android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at University Health System, developers of University Health Go.

40% Contact Match

Developer: University Health System

E-Mail: [email protected]

Website: Visit University Health Go Website

About this app

With our UHS Go app, you can easily navigate your way through a visit to our healthcare facilities with guided, turn-by-turn directions, construction updates, virtual triage, cafeteria menus, and more. University Health is dedicated to building a healthy community. Receive alerts and notifications from University Health Go straight to your device, keeping you up-to-date on significant developments that could impact your next visit.