Meine Uniklinik app not working? crashes or has problems?

Meine Uniklinik Status

Last Updated on 2024-08-26 by Universitaetsklinikum Freiburg

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Common Meine Uniklinik Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Meine Uniklinik app on iOS and Android devices. Solve all Meine Uniklinik app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Meine Uniklinik iPhone Issues and Solutions

Meine Uniklinik iOS app crashes, not working, errors
Meine Uniklinik iOS app network issues
Meine Uniklinik on iOS has black/white screen

Meine Uniklinik Android App Issues and Solutions

Meine Uniklinik has errors/crashing/not working
Meine Uniklinik server network connectivity issues
Meine Uniklinik has black screen

Meine Uniklinik iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Meine Uniklinik app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Meine Uniklinik app crashes or not working on Iphone (iOS):

Close and restart the Meine Uniklinik app on iPhone
Update Meine Uniklinik app to the Latest Version for iOS
Uninstall and reinstall Meine Uniklinik iPhone app
Update your iPhone to the latest iOS version

Fix Meine Uniklinik on iPhone unable to connect to server/internet connection issues::

To resolve Meine Uniklinik network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Meine Uniklinik black/white screen (blank screen) on iPhone:

Follow the Meine Uniklinik iOS app troubleshooting guide Here →

Meine Uniklinik Android App Issues and Solutions

Fix Meine Uniklinik not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Meine Uniklinik app issues:

Force Stop the Meine Uniklinik App
1. On android, goto "Settings" » click Meine Uniklinik app. » click "Force Stop".

Update Meine Uniklinik to the latest version on PlayStore

Clear Meine Uniklinik App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Meine Uniklinik app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Meine Uniklinik.

Fix Meine Uniklinik unable to contact server/ Meine Uniklinik internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Meine Uniklinik » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Meine Uniklinik » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Meine Uniklinik on android.

Solve Meine Uniklinik black/white screens issue on Android:

Follow the Meine Uniklinik android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Universitaetsklinikum Freiburg, developers of Meine Uniklinik.

About this app

Meine Uniklinik - die App des Universitätsklinikums Freiburg. Für Patient*innen, Besucher*innen und Mitarbeiter*innen.