Contact Colgate Connect Support

by Rosilili

I was so excited for it to tell me how well I’m brushing. It does track how well your brushing an area, but not that well. You could miss an entire tooth and it wouldn’t know because of how large the sections it tracks are. But my biggest problem is that it controls when you brush what area. It’s really hard for me to jump around to different areas instead of brushing in the same order I’ve brushed my entire life. Why do I have to brush the front top incisor teeth right after brushing only the front of my bottom molars? It doesn’t make since. Why not completely finish brushing the molars and then move on? I really, really hate that. I decided to brush as usual one day and it said only 1% of my teeth were brushed properly even though I brushed for an entire 2 1/2 minutes. It thought that because it can only track the area it shows you even if it’s pattern is nonsensical. Other than that, I love it. When you follow the irritating pattern, the app works well enough and I love being able to track my brushing habits. The reward points are also great because I can eventually get some free replacement heads. Over all, I think it’s a so-so app. It has some problems, but it also has some good features.

by 18yo

I absolutely love this humm toothbrush and app, after using the guided brushing feature for a week, I can already see a visible difference in my dental health (plaque on the inside part of teeth reduced + I’m spending recommended time brushing + reaching all the areas I otherwise would rush/miss) and points system is a great incentive to actually use the guided brushing even when a lil laziness creeps. In a couple months I can use those points to get new brush heads! And they’re less bulky and plastic that regular toothbrushes so I feel better about the environmental impact too. The small head of brush at first reminded me of a toddlers brush but works really well for me as I can reach all the hard to reach crevices in the back without discomfort, specially with TMJ lol
— BUT — I wish the guided brushing included ALL areas of the mouth eg the tongue or gums + was more intuitive eg if I clean one area and spit out I can’t resume back to it on my log, it assumes it’s “64%” clean even after I resume irl

by Throughly Impressed

I absolutely love this toothbrush! I’ve been told by dentists for YEARS that I brush extremely well, but come to find out when I did my initial test brush, I was only getting 88% of my mouth!! After only a few days, I was FaceTiming my mom and she mentioned how white my teeth look. I love the guided brushing feature, because not only can I make sure I get my mouth 100% clean every time, but it also makes sure I’m brushing my teeth at the correct angle and with the correct speed. I also love that I can collect smile points with every brush session that I can redeem for replacement brush heads, toothpaste, or even a new toothbrush if I wanted!

The only thing I would like to see added is being able to add “friends” to make it a competition to see who brushes more thoroughly and more often. I also love the idea of the game feature, but unfortunately when I played I only got 77% of my mouth clean, so I definitely won’t be playing the game anymore.