On December 16, 2024, I paid for a video consultation service with Everyone’s MD. The website stated that the typical wait time for seeing a doctor was 15-30 minutes. After waiting for four days with no doctor appearing, I was told by the customer service agent that the doctor favors regular clients, despite my place in the queue. When pressed further, I was told the doctor attempted to call me six times, which was untrue as there were no missed calls. I was repeatedly offered a refund, which I did not want. Despite my insistence on receiving the service, Everyone’s MD refused to provide it and issued an unwanted refund on December 20, 2024. This constitutes a breach of contract under California law. Additionally, reviews from other customers reflect similar patterns of delays, favoritism, and frequent refunds instead of services being provided.
Furthermore, when I used their service in the past, I was shocked by the lack of supervision regarding how I was doing on the medication. I was easily prescribed high doses of Ketamine, which could prove lethal if used incorrectly or without proper monitoring. I was prescribed 200mg of Ketamine, and the first time I used it, I genuinely thought I was going to die. I believe Everyone's MD is incredibly careless with their patients and behaves more like a drug dealer than a legitimate medical facility.