Contact uCertify LEARN Support
Company Name: uCertify.com
About: uCertify LEARN+ is an innovative and cloud-based platform that offers immersive,
competency-based learning experiences. Designed for HigherEd, vocational
training, workforce development, and corporate training, the app provides
flexible, on-the-go access to a wide range of interactive courses, hands-on
labs, and cutting-edge test preparation tools.
uCertify LEARN Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of uCertify.com
Verified email ✔✔
E-Mail: support@ucertify.com
Website: 🌍 Visit uCertify LEARN+ Website
Privacy Policy: https://www.ucertify.com/about/privacy.html
Developer: uCertify
3 Most reported problems 😔💔
Mobile quiz is broken for me
by Pat954-0
When I press submit the panel just minimizes itself and there is no button to advance to the next question. Close the app and open again resets the ui, as soon as I click the answer and click submit again the panel minimizes to the bottom of the page again and there’s no way to make it go back to reveal the next and submit button again.
Update: very responsive development team. Responded within 24hours and pushed an update addressing the issue. So first off thank you.
Unfortunately the issue persists on IPhone SE 2. Same issue seems to happen with slightly less frequency. But I'm able to replicate it pretty consistently. Devs, I can send additional info via email if needed including a screen recording. Thank you
Update 3: emailed developer and no response. Issue persists still on iPhone SE2 and newest iPad Pro. Emailed support with nonresponse. Pretty much makes it unusable for me. Hopefully they see this and fix it so I can change my rating.
Not for audio learners
by Mr.Uzziel
To be fair, my degrees and specialty is in business marketing, with customer engagement. with customer engagement. my sole problem with this app is I am an audio learner and it would not show that I read the book. If I only listen to it, now this would’ve been such a problem. however, I had to go into the webpage check each subchapter. In order to move forward with that being said process automation is a big deal to me and time is my most valuable asset. I feel that if you’re going to have an audio portion once I consume that information, I shouldn’t have to go into the program and check a box to say that I just did with the computer should’ve automated so either this is a grain of salt or a mountain. For me, it’s a mountain.
Very buggy
by Sldl
The app is very buggy. It freezes when syncing and can only be resolved by manually restarting the app. I’m constantly restarting the app, and have even uninstalled and reinstalled it several times. Using a web browser is better, but UCertify quality has changed over the past few years (it’s not as good as it used to be). My wife is having the same issues with a different training that she purchased, which is a shame, since I recommend UCertify to her after years of positive experiences. The quality is not what it used to be.
Have a Problem with uCertify LEARN+? Report Issue
Why should I report an Issue with uCertify LEARN+?
- Pulling issues faced by users like you is a good way to draw attention of uCertify LEARN+ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a uCertify LEARN+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using uCertify LEARN+.
