uCertify LEARN Reviews

When I press submit the panel just minimizes itself and there is no button to advance to the next question. Close uCertifyLEARN and open again resets the ui, as soon as I click the answer and click submit again the panel minimizes to the bottom of the page again and there’s no way to make it go back to reveal the next and submit button again.

Update: very responsive development team. Responded within 24hours and pushed an update addressing the issue. So first off thank you.
Unfortunately the issue persists on IPhone SE 2. Same issue seems to happen with slightly less frequency. But I'm able to replicate it pretty consistently. Devs, I can send additional info via email if needed including a screen recording. Thank you
Update 3: emailed developer and no response. Issue persists still on iPhone SE2 and newest iPad Pro. Emailed support with nonresponse. Pretty much makes it unusable for me. Hopefully they see this and fix it so I can change my rating.

To be fair, my degrees and specialty is in business marketing, with customer engagement. with customer engagement. my sole problem with uCertifyLEARN is I am an audio learner and it would not show that I read the book. If I only listen to it, now this would’ve been such a problem. however, I had to go into the webpage check each subchapter. In order to move forward with that being said process automation is a big deal to me and time is my most valuable asset. I feel that if you’re going to have an audio portion once I consume that information, I shouldn’t have to go into the program and check a box to say that I just did with the computer should’ve automated so either this is a grain of salt or a mountain. For me, it’s a mountain.

uCertifyLEARN is very buggy. It freezes when syncing and can only be resolved by manually restarting uCertifyLEARN . I’m constantly restarting uCertifyLEARN , and have even uninstalled and reinstalled it several times. Using a web browser is better, but UCertify quality has changed over the past few years (it’s not as good as it used to be). My wife is having the same issues with a different training that she purchased, which is a shame, since I recommend UCertify to her after years of positive experiences. The quality is not what it used to be.

I got uCertifyLEARN thinking I could do my Test Prep assignments for school at home without having to use my chrome book for it. However, when I try and use the Test Prep engine on my phone, it says something along the lines of “this is a customized session, cannot access”
But when I go on my chrome book, I can do the Test Prep no problem. Pretty disappointed that I got locked out of the entire reason I downloaded uCertifyLEARN .

I have had to delete uCertifyLEARN and reinstall three times already. It looks like I will have to do it again. I cannot find a way to switch between multiple books without deleting and reinstalling uCertifyLEARN . When I press sync, those little dots pop up and stays forever, so I have to delete and reinstall uCertifyLEARN . This is my third day of using uCertifyLEARN . First day of having two books on the same app if there is a right way of doing this, I need to know. Basically, it is a decent app with the book with a few minor flaws. But I need the other issues fixed first.

When I’m in any kind of practice test if I press the “submit” answer button half the time the whole bottom navigation minimizes itself. Have to swipe a specific area several times to make it reappear only for it to disappear again every time I try to press next or submit. I emailed support with a video and explanation of issue and no response or update for over a month. Unusable for me in current state. Latest iPad Pro and iPhone SE2 with latest version of app and IOS

uCertifyLEARN is fine for studying on a phone, but my complaint comes about the ucertify interface on my Mac.
Ucertify’s inability to be used with Mac text read aloud feature is perplexing. One should be able to utilize the keyboard shortcut (option, esc) to have the computer read aloud any highlighted text.
Instead, one is forced to access the screen reader tech by way of these play/pause buttons on the side of the screen, and you’re forced listen to each block of text all at once, which is very difficult! To back up I have to refresh my screen and restart the read aloud for the block of text, which isn’t practical!
It feels like there is some sort of security feature in place, which prevents the keyboard shortcut from working, perhaps resulting from each page’s inability to be copied and pasted from. If this is the case, then you all have some work to do to get this right. Because your text-reading accessibility features are totally bogus as they stand.
I worked with the WGU help desk to get this issue resolved to no avail.
I really hope you can get this fixed because I use the text read aloud feature all the time, except with uCertify, because your interface gives me these issues.

uCertifyLEARN is painfully unintuitive and constantly does things that make me wonder if there’s any QA team. For example, theres a swipe down feature next to the submit button. Can anyone guess how many times you accidentally swipe down the bottom bar instead of hitting submit? if you answered “most of the time”, you would be correct.

I honestly think this is just another skin with the more or less outdated features. My biggest concern is how much information is missing from the books compared to their website. On the bright side there’s less to read right? UI and Navigation is okay. My frustrations are not towards the developers, as they “could be” recent WGU graduates and just barely hanging on to the ropes. uCertifyLEARN just needs improvements on the basics instead of outfitting with new looks.

It’s and okay app for studying. The only downsides are when I try to highlight a section, I have to re-highlight 4-5 times and click the highlight symbol about 4-5 times in order for it to finally read. I think the symbol is too small or I’m not pressing it exactly in the right square. Either way, can you make highlighting more simpler. The other thing is when I finish a lesson, it says I didn’t finish it because the green bubble is not filled all the way up. So I have to click the three dots, click unread, then click read in order for it to say I finished the lesson. The green bubble feels unnecessary when I’m studying.

Like the UI but certain clickable areas result in a grey screen. Have to force close uCertifyLEARN and load it again to get back where I was. The read tracking doesn’t work on some pages. Can even try manually marking all of the sections as read after going through them and yet the tracking still shows as unread. The old app would have white screens instead of grey screens but that was for certain activities that I am guessing were not compatible with the iPad. uCertifyLEARN seems to load those fine. The grey screens in this case come after clicking on section titles or around it. Material is good but the interface is diminishing the experience.

uCertifyLEARN is honestly one of the better course/learning apps, but one particular bug I’ve encountered brings the ratings down.

I have 2 courses. For either course, you can only click on the section heading’s 3 vertical dots to get the menu that allows for the section to be read or marked as read, once. After the menu pops up and you select any option, if you try to click those 3 vertical dots or the “Mark as Read” circle, nothing happens.

uCertifyLEARN has to be restarted so that I can get that menu again. It’s a frustrating process.

Good app only complaints would be the listen/pause function for automated reading. It plays fine but when you hit the button again to pause it skips to the next section instead.
Also there is no option to select exactly where you want to start listening from.

I could not figure out how to do labs from my iPhone - right click to open properties menu for example. This was the only limitation I ran across. If I’m able to and just couldn’t figure it out, please explain and I will change my rating to 5 stars.

The dots take forever to turn green. Especially if it’s just a small paragraph. I read fast. I waste so much time sliding the screen to turn dots green

Edit: apparently you can change the dots if you tap the bar. I was tapping the dot, which didn’t work.

If I could use dark mode, would be 5 stars.

I like listening function, but highlighting is time consuming and doesn’t work most of the time along with not giving many options. Test, review, and quizzes are also a strong point.

Reading textbooks and modules for school couldn’t be easier or more responsive. Love the flexibility of uCertifyLEARN opened on my iPhone, my iPad or my web browser on my laptop. Simple and easy to navigate to get to sections I need to read, review or even study. The flash cards, quizzes, and learning interactive abilities are awesome.

Using it for Masters in IT Management. Test engine and dreamer are great. There could be better on-screen controls for the voiceover reader to control reading of sections and subsections the reading could stand a little review for pausing at periods, but the fact that I can have it read a page to me is awesome.

Practice tests are excellent , I love the test prep engine especially, and being able to see right where to look to study further into questions that I miss or don’t fully understand is awesome.

I recommend this platform for anyone studying CISSP or any other certs.

uCertifyLEARN has been so useful in allowing for progressive learning as well as passive without the need to remain seated or stationary. I take advantage simply just by reading a particular section at the gym to reinforce particular concepts