Picross app not working? crashes or has problems?

Picross Status

Last Updated on 2020-04-30 by Wuhan Unlimited Joy Network and Science Technology Co., Ltd.

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Have a Problem with Picross - Nonogram Puzzles? Report Issue

Common Picross Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Picross app on iOS and Android devices. Solve all Picross app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Picross iPhone Issues and Solutions

Picross iOS app crashes, not working, errors
Picross iOS app network issues
Picross on iOS has black/white screen

Picross Android App Issues and Solutions

Picross has errors/crashing/not working
Picross server network connectivity issues
Picross has black screen

Picross iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Picross app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Picross app crashes or not working on Iphone (iOS):

Close and restart the Picross app on iPhone
Update Picross app to the Latest Version for iOS
Uninstall and reinstall Picross iPhone app
Update your iPhone to the latest iOS version

Fix Picross on iPhone unable to connect to server/internet connection issues::

To resolve Picross network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Picross black/white screen (blank screen) on iPhone:

Follow the Picross iOS app troubleshooting guide Here →

Picross Android App Issues and Solutions

Fix Picross not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Picross app issues:

Force Stop the Picross App
1. On android, goto "Settings" » click Picross app. » click "Force Stop".

Update Picross to the latest version on PlayStore

Clear Picross App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Picross app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Picross.

Fix Picross unable to contact server/ Picross internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Picross » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Picross » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Picross on android.

Solve Picross black/white screens issue on Android:

Follow the Picross android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wuhan Unlimited Joy Network and Science Technology Co., Ltd., developers of Picross.

About this app

Solve the puzzles with simple rules to reveal the pictures in Nonnogram! Various difficulty levels are provided to train your brain! • All painted squares end up as a beautiful picture.