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About: Sibelius brings professional music notation to iPad and iPhone, putting the
workflows used by countless composers, orchestrators, and arrangers at your
fingertips. Seamlessly move between iPad, iPhone and desktop, and from studio to
coffeeshop to scoring stage, and write anywhere inspiration strikes.



Sibelius Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Avid®



Verified email ✔✔

E-Mail: info@futuresculptor.com

Website: 🌍 Visit Maestro Website

Privacy Policy: https://futuresculptor.com/maestro/privacy_policy/

Developer: FUTURE SCULPTOR








3 Most reported problems 😔💔

4.2 out of 5

Just NO

2025-03-08

by TimTimpani

This is the worst music software I've ever used. I'm using an iPad Pro with pencil. I cannot select notes. According to the docs, I should be able to long press on a note to select it, or hold down near the note and "lasso" around it. EVERY THING I TRY IT JUST ADDS MORE NOTES. I can't hold down on a note and drag it to change pitch IT JUST ADDS ANOTHER NOTE. Every time I drag along the paper, the paper just moves around with the pencil or my finger. Oh, and to add a pick up measure, I have to open the search and type "Make Into Bar". I might as well go back to using my computer and typing text into Lilypond if I'm going to be typing all this stuff. And why can't I turn my pencil into an eraser to delete things by double tapping on it like I can with a drawing apps? And how do I set the time signature? When I tried to do that, it said I had to have something selected. Huh? The green bar is at the beginning of the piece. So, I guess I have to write the entire song out first, then select the whole song, then set the time signature????? I have an idea, just set the stinking time signature wherever the cursor is from that point forward--it's not that complicated. Absolutely non-intuitive interface.

Charge way too much and the terrible custom or service

2025-03-09

by Byhyffhj

I’ve used Sibelius for about 18 years and was very satisfied for about 16, but since they have moved to charging the ridiculous amount of $20 a month $240 a year I am about ready to leave. Over the last 18 years I bough three Sibelius programs for about $300 and would update every year often for free and then around $50 to update again. $240 every year is too high, and the way everything is autoimated and it being almost impossible to reach a human to address billing errors has me inches away form going to Finale or Dorico. Honestly Sibelius I know you have no interest in music notation and are all about creating platforms for DJ’s so just do that.

Update: Still stealing and refusing to refund

2025-03-10

by Sudo.fsck

Avid took it upon themselves to charge me for 2 months after I initially canceled my subscription, including forcing a charge-off on a credit card that had been paid off and closed for nearly two years. When trying to get the refunds to which I am rightfully entitled, Apple told me I had to reach out to Avid. Despite sending over all of the receipts, Avid has also decided that they will not refund me and are trying to send me back to Apple. Save yourself the headache and skip this app, the customer service is absolute hot garbage and they will steal from you and try to harm your credit at the same time.


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