Are you having issues? Select the issue you are having below and provide feedback to GoodNovel.
- Expensive
- Chapters require coins to unlock
- Typos in stories make it hard to understand
Why can’t I open or watch a video to unlock new chapters?
Not all my books are updating on my iPhone app. They update on my tablet no problem but not on my iPhone and it is not all books affected😩. I removed and re added the book with our luck and then removed the app and readd with no luck I know there are chapters not showing as I can see them on my tablet
No matter what I press in the app it will write failed and will not load I can’t read for the past few months 😒
I'm reading one of book Charlie Wade up to chapters 5232 why can't I have to wait a hole day before I go to the next chapter l started reading that book last year and can't seem to finish it because of the fact that I have to wait a hole day for the next chapters
Mine is writing failed
The audio on certain novels I'm reading have suddenly stopped working.
I am reading Married at First sight with the Yorks and ms Hunt. I have nearly read 2,000 pages I did not take a photo so I cannot remember where I left off. I want to continue this until finished. I find it hard when you put up another book for me to read before I finished the first one. Please reinstate the book for me to complete. Thank you Julie Brown
i want to buy the coins but it says payment error
I’ve been reading a book and then for a weeks didn’t read. When I open the app it took me back almost 1/2 to the front of the book. I can’t recall what chapter I was at, but very far from the beginning. Then the app asked for money. So I paid. But still to the “wrong” chapter. How can I go to the chapter I lady read? Thank You
I cant get it too load anything, the app opens and shows me pink books with the goodnovel G on not the book art work and when I try and open the book it either will just show a black box with the loading spinning circle for a while before saying failed or take me back 3 chapters but wont load my next one. None of the other parts of the app load anything at all. I have tried deleting and and reinstall. I dont want to do that too often as i have over 3000 credit right now.
I tried to read my chapters on the amazing Charlie wade and all of the sudden its just showing blank and not the story
Audio not working
Audio won’t play anymore?
I cannot open bonus videos to get coin on my good novel app when I open the video it will show me the video is not available I should open it later it's like this for more than a week.am using a new phone now I change my phone
GOODNOVEL Unlock in the app not on the website, I want to watch on the website
It won’t let me win the coins. The x to get the points/ coins is so far up on the screen that it won’t do anything
Why can’t I close these recent ads when trying to Unlock a chapter? I have tried it uncountable times yet to success and it’s really frustrating
I lost my chapters as I put in another email,when I changed back to my previous email, it started from chapter one.please I need help
I am reading when his eyes opened, unfortunately it's now not loading....screen white and saying failed...not happy please sort it out
GoodNovel app is not working or loading anything. I deleted and reinstalled the app, cleared caches in the mobile settings, but now I can't even login to my account. All it says is 'Unable to connect to the server'. What should I do?
Stealing your money buy coins to read new chapters and sands you back to start.
I was reading Fated to the Alpha by Jessica Hall. It disappeared as in no longer findable. Any help would be appreciated greatly thank you.
How do I read my books? all 4 have now been serialized….it cost way more than buying a book then to be serialized I read when I have time and do not want any serialized material so that I can read when I have the time
My app keeps closing in the middle of reading. And has been closing after opening its getting worse? !!!!😡
Audio unavailable? it was working fine up to 1500 chapters and now it is not? help
The audio is not working.
Audio not working but it was? Updated, no better
Audio not able to play. Whats going on?
My book is gone just disappeared after I bought coins
Why am I unable to unlock ads or watch videos. This has been going on for three weeks now. And even after many conversations with customer service the problem still persist. Would this issue be served anytime soon
Complete guide to troubleshoot GoodNovel app on iOS and Android devices. Solve all GoodNovel app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SINGAPORE NEW READING TECHNOLOGY PTE. LTD., developers of GoodNovel.
Contact e-Mail: [email protected]
Contact e-Mail: [email protected]
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