Contact FAZUA Support
Company Name: FAZUA GmbH
About: CUSTOMIZER:
- Create your own personal riding experience and change the assist
mode settings in line with your individual needs and preferences.
- Answer a
few simple questions about yourself (e.
FAZUA Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: service@fazua.com
Website: 🌍 Visit FAZUA Website
Privacy Policy: https://fazua.com/de/company/privacy-policy-fazua-app/
Developer: Porsche eBike Performance GmbH
3 Most reported problems 😔💔
Few features for Ride 60
by EDventureCycle
There are very few features for the Ride 60 platform. Don't expect to see any of bells and whistles like other manufacturers (Specialized, Trek or Bosch).
Interesting to note this app was updated 2 months ago and the other Fazua app was updated 2 YEARS ago.
Fazua is definitely not a technology company. :(
App crashes on load
by Zastruga
App crashes on load so there’s nothing to review.
Cannot connect to my bike
by TJ20194
Tried every iteration of BT on / off, reboot, battery on / off and the app never detects the bike.
Have a Problem with FAZUA? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of FAZUA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FAZUA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FAZUA.
