FAZUA Reviews

FAZUA Reviews

Published by on 2025-10-28

🏷️ About: CUSTOMIZER: - Create your own personal riding experience and change the assist mode settings in line with your individual needs and preferences. - Answer a few simple questions about yourself (e.


       


Is FAZUA Safe to Use?

We Investigate the app owner's website (), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.7%

😎 Positive experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 201 combined software reviews.

Is FAZUA Safe?
FAZUA appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is FAZUA Legit?
FAZUA appears legitimate, though exercise caution.
33.3/100



Summary of Customer Reviews (Takeaways): 💎

- Can connect to a computer via USB C.

- Firmware and iOS updates available.



Read 10 Customer Service Reviews 😠💢

4.3 out of 5
Bluetooth still doesn’t work

If you can’t connect to the bike…if FAZUA and the phone can’t see the bike….FAZUA is worthless. Needs a firmware and iOS update. Oh, that would require bluetooth. Luckily you can connect to a computer via USB C. But no updates for the Fazus 60. Companies should not release these half baked pieces of sh.. t and expect their users to suffer through their learning curve

Bluetooth connection fails

FAZUA is worthless. It never connects. I’d expect more from Porsche and the guys in Germany. It’s a key components and it does not work

Few features for Ride 60

There are very few features for the Ride 60 platform. Don't expect to see any of bells and whistles like other manufacturers (Specialized, Trek or Bosch).

Interesting to note FAZUA was updated 2 months ago and the other this app app was updated 2 YEARS ago.

this app is definitely not a technology company. :(

App crashes on load

App crashes on load so there’s nothing to review.

Love the power where’s the manual and warranty

Above

Unreliable

One moment it works. The next it does not. If you want a reliable app to monitor battery usage etc then do not buy a bike that uses FAZUA. I have been in touch with this app. Hopefully, more fixes are on the way. But that does not help me today

Cannot connect to my bike

Tried every iteration of BT on / off, reboot, battery on / off and FAZUA never detects the bike.

The app either won’t connect or when it does it keeps disconnecting

I have only been able to get FAZUA to stay connected one time on my iPhone 15 pro max!! Very frustrating. Went to see the head e-bike tech at Mikes bikes and he couldn’t figure out why FAZUA was so unstable. The only way I can get FAZUA to work for 1 ride on my new Pivot Shuttle SL is to forget app in Bluetooth and re search for it. Bottom line FAZUA is Not ready for prime time. If anyone has ideas on how to fix please respond.

Be careful

App requires permission to track your movements 24/7 or it will disable all functions. Your privacy is their price to play! I am very concerned to see this abuse when all I wanted to do was ride a bike!
I currently have FAZUA disabled until this app addresses the issue

Essentially useless

The Bluetooth connectivity is essentially unusable. On the rare occasions I can achieve a connection (through some alchemy of rebooting the battery, turning Bluetooth on/off) it’s highly unstable. Currently I can only update my drive parameters via USB cable.

8/12/21 update: it looks like the last iteration of their Bluetooth drivers fix3d most of the problems. Connection is still hit or miss at times, but more or less works. Upgrading from 1 to 3 stars.



Is FAZUA Safe? 🙏

FAZUA appears generally safe, but use with caution. JustUseApp Safety Score for FAZUA is 33.3/100.
This assessment is based on our NLP analysis of 201 user reviews. Combined with the app store average rating of 4.3/5.

Safety Analysis

72.3% of users say app is safe 👍
72.3%

14.6% of users have some concerns ⚠️
14.6%

13.1% of users say app is risky 🚨
13.1%


Is FAZUA Legit? 💯

FAZUA appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for FAZUA is 33.3/100 .
This conclusion is based on analysis of 201 user reviews.

🔏 Privacy & Data Safety

FAZUA collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • Other Data
  • Data Not Linked to You:
    • Diagnostics



How was your experience with FAZUA? Post a Review




Features

- Create your own personal riding experience and change the assist mode settings in line with your individual needs and preferences.

- Save your settings to as many assist profiles as you’d like, with custom titles, descriptions, and profile pictures.

- Access a selection of profiles developed by FAZUA for various riding experiences and usage scenarios.

Based on your responses, the three assist modes (Breeze, River, and Rocket) are then modified according to certain parameters.

- All of your profiles are saved in the FAZUA App - where you can access them at any time to select just the right one for you next ride.

  Contact Support
Developer:
FAZUA GmbH