Company Name: PUWELL CLOUD TECH LIMITED
About: IPC360 Home mobile APP provides home users with 360 extraordinary experiences as
staying home when they are away from home. With the establishment of worldwide
stream servers, users can easily feel at home on their phone or tablet by
watching, listening and talking.
Listed below are our top recommendations on how to get in contact with IPC360 Home. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact IPC360 Home. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
https://appint.ipc365.com/Index/showFile?filetype=cloudterms&lan=en
https://appint.ipc365.com/Index/showFile?filetype=pravicy
by MrZiegg
I decided to purchase a subscription after a trial period for the cloud service and now it doesn’t work. I didn’t change any settings. Everything it set to upload recordings to my album when the camera is triggered. It will play Live feed but it’s not recording anything! I tried to manually record a video and it still doesn’t upload to the cloud playback. I contacted the help service twice with no response. After two weeks I had to ask the App Store for a refund because I was paying for nothing and not having the cloud service renders the camera useless for me. Don’t waste your money!!!!
by KatieVault
This was perfect for monitoring my elderly grandmother. However, the updated version imposes a 5minute limit for viewing your live feed. With the time limit, this app/camera is no longer functional. Can you please change this time limit or offer access to your older version?
In addition, the play back function is also affected with the update. I can be reviewing footage from 2:17pm when it automatically jumps to 8:45pm. This never happened on the older version.
Please please please offer a solution.
by 423135
I have 2 cameras. Initially they were easy to install and showed a great picture. In less than 2 weeks they suddenly dropped from my app at the same time. App shows “no devices”. I tried to add them back on and it says cannot join. The WiFi is working fine but I cannot get either camera to reconnect. I’ve deleted everything and reset the cameras several times with no success. When I try to reach support that also says failed to send. Very frustrating and disappointing.
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