Signature Scan Status

Last Updated on 2024-09-25 by Profuse

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⚠️ Most reported problems ⚠️

50.0%

Screen

50.0%

24 hour clock ⏰

- Has a tendency to force close on iPhone

- Some users have reported issues with billing and payment

- Does not allow for viewing or downloading of the final signature product

Common Signature Scan Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Signature Scan network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Signature Scan App
1. On android, goto Settings » Signature Scan » click [Force Stop]

Clear Signature Scan App Cache and Data:
1. On android, goto Settings » Apps » Signature Scan » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Signature Scan.

On android, goto Settings » Apps or Manage Apps tab.
Click Signature Scan » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Signature Scan » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Signature Scan