Chèque-Vacances app not working? crashes or has problems?

Chèque-Vacances Status

Last Updated on 2024-08-28 by ANCV

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210 User reports:
App has problems

User reports 210

⚠️ Most reported problems ⚠️

Not working

49.0%

30.0%

Payments

12.9%

Account

4.3%

problems reported in the last 24 hours

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Common Chèque-Vacances Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Chèque-Vacances app on iOS and Android devices. Solve all Chèque-Vacances app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Chèque-Vacances iPhone Issues and Solutions

Chèque-Vacances iOS app crashes, not working, errors
Chèque-Vacances iOS app network issues
Chèque-Vacances on iOS has black/white screen

Chèque-Vacances Android App Issues and Solutions

Chèque-Vacances has errors/crashing/not working
Chèque-Vacances server network connectivity issues
Chèque-Vacances has black screen

Chèque-Vacances iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Chèque-Vacances app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Chèque-Vacances app crashes or not working on Iphone (iOS):

Close and restart the Chèque-Vacances app on iPhone
Update Chèque-Vacances app to the Latest Version for iOS
Uninstall and reinstall Chèque-Vacances iPhone app
Update your iPhone to the latest iOS version

Fix Chèque-Vacances on iPhone unable to connect to server/internet connection issues::

To resolve Chèque-Vacances network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Chèque-Vacances black/white screen (blank screen) on iPhone:

Follow the Chèque-Vacances iOS app troubleshooting guide Here →

Chèque-Vacances Android App Issues and Solutions

Fix Chèque-Vacances not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Chèque-Vacances app issues:

Force Stop the Chèque-Vacances App
1. On android, goto "Settings" » click Chèque-Vacances app. » click "Force Stop".

Update Chèque-Vacances to the latest version on PlayStore

Clear Chèque-Vacances App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Chèque-Vacances app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Chèque-Vacances.

Fix Chèque-Vacances unable to contact server/ Chèque-Vacances internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Chèque-Vacances » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Chèque-Vacances » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chèque-Vacances on android.

Solve Chèque-Vacances black/white screens issue on Android:

Follow the Chèque-Vacances android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ANCV, developers of Chèque-Vacances.

About this app

Grâce à elle, vous pouvez également consulter votre solde et votre historique de paiement, tout en accédant à l’ensemble des offres proposées par les commerçants et e-commerçants du réseau Chèque-Vacances. L’application Chèque-Vacances vous permet de payer chez vos commerçants et e-commerçants du réseau Chèque-Vacances de manière entièrement dématérialisée, au centime près et dès 20€ d’achat. Vous pouvez associer ou désassocier le smartphone de votre choix à votre compte personnel, réinitialiser votre code secret de paiement, sécuriser votre identification à l’application à l’aide de questions secrètes.