Contact JJsHouse Support

This is my first time ordering but I didn’t know it was so difficult to reach you guys I didn’t understand the app fiddling around with my phone I was able to find this review section and this is why I’m submitting this review. I tried to cancel this order but I couldn’t find how to do that and therefore I was too late to cancel and now you want to charge me a percentage without me even receiving the product I submitted my phone number when I put the order in why I was not contacted that way it would have been easy I do not want to lose my money 40% of what I’m entitled to get back it’s a big chunk of money I will try on the dresses but it will be the last time I buy cause I don’t like that part of the deal

I cannot register. No matter how many times I tap or click the register button, nothing happens. Every other button works fine. This means I can’t check my order. I did receive a response from someone regarding this review offering to help me check my order. However, I want to be able to use the app. I may want to place future orders. Nonetheless, I still can’t register on the app to create an account. I placed the first order from the website which then invited me to download the app to check the status of my order. Well, I still cannot register so I still cannot check my order. I would love to be able to use this app.

I just received 3 dresses to try & have decided on my favorite . All 3 were beautifully made , absolutely gorgeous ! I was really worried that I would not receive them in time - I am in the US - I did order them 4 wks in advance & needed a dress for a work trip to Las Vegas this weekend June 19th , but received notification they they would not arrive until June 21st - I was so stressed out ! I did send an a message on the chat link on the website , noting my predicament , and I kept checking my tracking updates & was so happy to see that they would be delivered today the 18th instead of the 21st . Not sure how it happened but thank you JJ’s - will definitely use you again & recommend you - thank you !