Contact Dressbarn Support
Published by Dress Barn Online, Inc. on 2023-11-03 About: Find the best deals on women’s styles with the Dressbarn app. Explore in-app
discounts & manage your account on the go.
How to Contact Dressbarn Customer Service/Support
Listed below are our top recommendations on how to get in contact with Dressbarn. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Dressbarn. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Dress Barn Online, Inc.
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Developer: Dressbarn
E-Mail: [email protected]
Website: Visit Dressbarn Website
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Reported Issues: 8 Comments
By Cathie Baer
11 months agoI would like a shipping label to exchange a LG blouse for a Medium! Customer Order #5029321375936
By Ricky Hardy
1 year agoI ordered two shirts 2/5/2023 I received one but NOT the other one. I have e-mailed ya’ll about this matter no one has gotten back to me. This is ridiculous I payed $34.00 for each shirt I’m living on social security and I need my other shirt or my money back. It’s going on a month now. Can someone please call me or email me about this matter.
By Richard Robinson
1 year agoI purchased some jeans and they were returned because my po box number was not on the address. But when I purchased the jeans it would not accept the po box. The jeans were returned and I let dressbarn know and I have not heard from them. Please get this resolved. Thank You
By Mary Fougere
1 year agoI have been an active customer of Dress Barn for years. Although I don't like your on line ordering policies I have continued to order because I like your pants and popover tops for work. I have already ordered almost $700 in 2022 alone. I had an issue with one of the tops I received with my last order and have had a horrible experience returning it. I spoke to a Mike Snow on 9-14 -22 who sent me a return label which was supposed to waive the return postage because of the trouble and my loyalty ( Request #180669). The return was received and you still debited the $7.03 for shipping. I sent an email to support and received multiple useless text messages as a response. I called in today and was disconnected after waiting 11 minutes on hold. I then tried to do a chat but was forwarded to a site that wanted my credit card info to charge a refundable $1. This is no way to run a business and I will not do business with you going forward - which is a shame because I was satisfied with your products and have spent alot of money in the past.
By Florence Aaron
2 years agoPlease unsubscribe me from dress barn texts. Thank you.
By Cowgirl_Hill
Rethink This and Sell More Clothing
The filter and sort options don’t work properly. If I ask to see dresses sorted by price from High to Low, it presents 6 options. It should show me ALL the dresses sorted by price. The 6 options is showed me were all sold out, so it’s not filtering properly. And when I ask to see Best Sellers it should still show me more than 6. Unless nobody is buying dresses, which is possible, because nobody can find them. Also, when I click Collections it makes sense to see pants, tops, dresses, etc. But a collection called Clothing makes no sense because all the things are “Clothing.”
By amw630
Such a Terrible App
Do ppl kno what an app review is?? It’s not about the products ppl! How could this possibly rate a 4.6 otherwise?Unless they r paying ppl or doing the ratings themselves. There r so many things wrong I can’t possibly list them all. Shuts down, gets stuck, logs u out, doesn’t navigate correctly and so many more performance issues. I even uninstalled & reinstalled but it didn’t help. Garbage. And there is no order tracking?? Online wants u to download another different app to track. Just ridiculous. Should not have bothered developing or launching this.
By LittleRose26
Not Enough Details
This app for Dressbarn is just awful. The pics are about the models and not the item they're selling, models running or odd poses not showing the garment...Why?. The description of the item is just as bad, for example on the dresses there should be like most online stores a description of the length of the dress, material of the garment. It's just vague and if I purchase something online I need as many details to be confident about the purchase I'm making. I love Dressbarn but I can't be confident about making a purchase with them online.
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