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Company Name: Ducati Motor Holding S.p.A.
About: Discover MyDucati App features, wherever you are and always at your
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MyDucati Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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E-Mail: myducatiapp@ducati.com
Website: 🌍 Visit MyDucati Website
Privacy Policy: https://www.ducati.com/it/it/home/privacy
Developer: Ducati Motor Holding S.p.A.
4 Most reported problems 😔💔
I forgot my password but every time I try and recover it I enter my email and new password and it reverts back to that same screen again. I can't get any further!
Needs a lot of work
by Faith&Science
This is a poor effort from Ducati. Easy enough to get started, and to give away all your personal information. Registering a bike is awful. My VIN number is not enough?! The app will not upload a picture of the registration unless it is a very specific type, e.g. jpg not jpeg. Hello developer! Apple has been using high efficiency photo format for years now. Changing my iPhone to the most compatible JPEG means files are saved as .jpeg !! If you want people to use this app, start with making it useful on an iPhone.
Disappointed
by Synonyx
Seems like a huge data gathering app for Ducati without providing the end user any real value. BMW and Lexus did not require anything but my VIN to show me information related to my bike. You don’t need my location either. Give me the option to search by city, state, zip. Also wanted too much personal info. Kind of makes me regret buying a new 2021 Ducati seeing how the company wants to breach my privacy so easily.
How did this app pass testing?
by Mazarbar
App doesn’t let you register. You can click on the “register” button all you want but it only refreshes the load page. If you try from the website and not the app, it does the same thing.
Go back to the basics with the programming. Huge oversights across the board. You’d expect more from this company. Test before you market!
Have a Problem with MyDucati? Report Issue
Why should I report an Issue with MyDucati?
- Pulling issues faced by users like you is a good way to draw attention of MyDucati to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyDucati customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyDucati.
