Contact MyDucati Support
Published by Ducati Motor Holding S.p.A. on 2024-01-22 About: Discover MyDucati App features, wherever you are and always at your
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How to Contact MyDucati Customer Service/Support
Listed below are our top recommendations on how to get in contact with MyDucati. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyDucati. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: Ducati Motor Holding S.p.A.
E-Mail: [email protected]
Website: Visit MyDucati Website
63.16% Contact Match
Developer: Ducati Motor Holding S.p.A.
E-Mail: [email protected]
Website: Visit Ducati Motor Holding S.p.A. Website
Reported Issues: 4 Comments
By Steve Berridge
2 years agoI forgot my password but every time I try and recover it I enter my email and new password and it reverts back to that same screen again. I can't get any further!
By Faith&Science
Needs a lot of work
This is a poor effort from Ducati. Easy enough to get started, and to give away all your personal information. Registering a bike is awful. My VIN number is not enough?! The app will not upload a picture of the registration unless it is a very specific type, e.g. jpg not jpeg. Hello developer! Apple has been using high efficiency photo format for years now. Changing my iPhone to the most compatible JPEG means files are saved as .jpeg !! If you want people to use this app, start with making it useful on an iPhone.
By synonyx
Disappointed
Seems like a huge data gathering app for Ducati without providing the end user any real value. BMW and Lexus did not require anything but my VIN to show me information related to my bike. You don’t need my location either. Give me the option to search by city, state, zip. Also wanted too much personal info. Kind of makes me regret buying a new 2021 Ducati seeing how the company wants to breach my privacy so easily.
By Mazarbar
How did this app pass testing?
App doesn’t let you register. You can click on the “register” button all you want but it only refreshes the load page. If you try from the website and not the app, it does the same thing. Go back to the basics with the programming. Huge oversights across the board. You’d expect more from this company. Test before you market!
Have a Problem with MyDucati? Report Issue
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Why should I report an Issue with MyDucati?
- Pulling issues faced by users like you is a good way to draw attention of MyDucati to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyDucati customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyDucati.
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