Contact InsideTracker Support
Company Name: Segterra Inc
About: Welcome to the InsideTracker app—your ultra-personalized performance and
nutrition system. If you’ve already ordered your plan on InsideTracker.
InsideTracker Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with InsideTracker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact InsideTracker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Segterra Inc
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit InsideTracker Website
Privacy Policy: https://www.insidetracker.com/policy-privacy/
Developer: InsideTracker
Read 3 Customer Service Reviews 😭😔💔
Bad App, Good Insights
by Screw These Review Nicknames
The science-back data is helpful and provides nice insights and action items for your daily health. However, they really need someone to relook at the app. There are either missing or poorly thought out features: 1. FaceID/password needs to go. I don’t want to log in every single time I’m opening the app to track my day. It’s annoying and unnecessary. Imagine having to log in every time you want to add something to your calendar. 2. Offline capability. App isn’t functional in places where I might use it w/o internet - e.g., plane, hiking, skiing, etc. 3. Buggy. One bug that bothers me the most is when I check off a goal and then go back to the app after an hour, and I’m logged off and the goal is unchecked. If I can’t trust that the app will record my progress, what’s the point? I emailed them 6 months ago about these issues (among others) and stopped using the app for a while. Came back and nothing has been fixed. We’ll see if they survive. Based on the volume of promos/discounts they spam me with, looks like they are desperately trying to keep users.
Notifications are horrible
by They Are Always Late
I have turned off the daily notifications every day for the past 2 weeks and yet the app keeps sending me notifications daily at 8pm. Fix it!
Updated based on response: thank you for the response. If you read my review, it will detail that I followed your instructions on how to turn off (at least a dozen times), and yet the next day I still get the notification. When I go back into settings, everything is turned back on. So to be clear, even after following your exact steps, the next day somehow the app resets to send the annoying notification. I was forced to delete bc it’s annoying (yes it’s the little things)
Can’t get past the Oops! Screen
by Biker Mitch
Downloaded the app to my iPhone but it doesn’t open past the login screen and keeps erroring out. Tried many times and deleted and reinstalled the app but to no avail. Trying to get my InsideTracker orders fixed too since I made a mistake when ordering my plans but customer service is slow to respond and it hasn’t been corrected in my account even after they replied and said they corrected my orders. Beginning to regret signing up for InsideTracker. The only reason I tried it was because of Dr. Sinclair recommending it but it seems it is not ready for prime time.
Have a Problem with InsideTracker? Report Issue
Why should I report an Issue with InsideTracker?
- Pulling issues faced by users like you is a good way to draw attention of InsideTracker to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a InsideTracker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using InsideTracker.
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