Matter Status

Published by Dig Wells, Inc. on 2024-05-03

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Common dislikes about Matter app

- Limits the number of newsletters that can be in the Matter inbox and automatically deletes them, making it difficult to keep track of which newsletters have been deleted

- Cannot follow blogs with the app, and there is no way to add other blogs manually

- Dark theme is too black for some users

Have a Problem with Matter: 1% Smarter Every Day? Report Issue

Common Matter Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Matter app on iOS and Android devices. Solve all Matter app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Matter iPhone Issues and Solutions

Matter iOS app crashes, not working, errors
Matter iOS app network issues
Matter on iOS has black/white screen

Matter Android App Issues and Solutions

Matter has errors/crashing/not working
Matter server network connectivity issues
Matter has black screen

Matter iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Matter app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Matter app crashes or not working on Iphone (iOS):

Close and restart the Matter app on iPhone
Update Matter app to the Latest Version for iOS
Uninstall and reinstall Matter iPhone app
Update your iPhone to the latest iOS version

Fix Matter on iPhone unable to connect to server/internet connection issues::

To resolve Matter network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Matter black/white screen (blank screen) on iPhone:

Follow the Matter iOS app troubleshooting guide Here →

Matter Android App Issues and Solutions

Fix Matter not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Matter app issues:

Force Stop the Matter App
1. On android, goto "Settings" » click Matter app. » click "Force Stop".

Update Matter to the latest version on PlayStore

Clear Matter App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Matter app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Matter.

Fix Matter unable to contact server/ Matter internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Matter » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Matter » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Matter on android.

Solve Matter black/white screens issue on Android:

Follow the Matter android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dig Wells, Inc., developers of Matter.

33.33% Contact Match

Developer: A Medium Corporation

E-Mail: [email protected]

Website: Visit Matter Website

About this app

this app is a powerful reading tool for demanding readers.