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  2024-11-12

Matter Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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3 Most reported problems 😔💔

4.6 out of 5

Unusable without premium subscription

2023-07-16

by Peterschulz

I’ve been using matter for months and log in today to find my feed completely locked down without purchasing a premium subscription. No warning, no real explanation. I now have to pay to see my own emails that have been there for months….

I’m all for subscriptions, but locking down all your... Show more

Good app until they tried a misguided way to monetize

2023-07-23

by Max710387159472771

I liked this app, then they hamfisted a paywall in. They are charging me to view my newsletters. Content other people created, they are charging for. I am happy to pay for good features which they had, but now I can’t bring myself to pay to read a third parties content that I actually already pay f... Show more

Deletes my newsletters

2022-09-25

by MullinsFam

I successfully forwarded a variety of newsletters to Matter in an effort to clean up my inbox and enjoy reading newsletters all at one time rather than muddied with my other emails.

Only a few weeks into using that or I realized that it was limiting the number of newsletters I could have in... Show more


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Why should I report an Issue with Matter: 1% Smarter Every Day?

  1. Pulling issues faced by users like you is a good way to draw attention of Matter: 1% Smarter Every Day to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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