Intelligent Hub Reviews

Intelligent Hub Reviews

Published by on 2024-10-17

🏷️ About: Intelligent Hub is a mobile device management (MDM) and mobile app management (MAM) app that provides an enhanced user experience with unified onboarding, catalog, and access to services such as People, Notifications, and Home. It enables companies to keep their devices secure, compliant, and connected while providing employees with a single destination for all their work-related needs.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
41.4%

👿🤬😠 Negative experience
31.4%

🙄💅🫥 Neutral
27.2%

~ from Justuseapp.com NLP analysis of 61,308 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Always provides accurate location of my phone

- Ensures my phone remains compliant and updated with the latest updates recommended service

- Allows me to access my work apps like Concur and Jira and my benefit pages

- People tab allows me to look up my colleagues

- Keeps me updated on urgent company notices and communications



Read 35 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Stuck on loading screen

2022-05-21

The MDM container on my phone blocked an update for a work application installed and managed through Intelligent Hub. My company’s IT dept suggested deleting Hub and reinstalling. Now I am stuck on a loading screen when I try to log in and I cannot get ANY of the work apps redownloaded without being logged into IntelligentHub. PIECE OF CRAP!!!!

Horrible app

2022-06-22

Stuck in loading screen. Reinstalled, deleted profiles, re-downloaded profiles. In spite of downloading profiles and trusting certificate, app was not able to verify the trusted profile and would not let me proceed. Now I am stuck in loading screen in spite of doing all given work arounds. Wasted hrs trying to set this up

Piece of crap

2022-07-23

My employer is utilizing Hub for all off-site work related access. While I understand the reasons for & agree with why. Nearly every single time I need to access apps within Hub, I am met with an inability for IntelligentHub to finish connecting (ie. the page keeps repetitively trying to load). It’s absolutely insane that I have to call our IT department whenever I want/need to get access from home. The worse app I’ve ever used (surpassed only by the other apps within Hub that are also work related).

Doesn’t Work

2022-08-24

IntelligentHub worked fine on my old iPhone, but once I got a new one and transfer my information, IntelligentHub stopped working. All it loads is a blank screen and I can’t do anything and it doesn’t do anything pass that. Even after hours of being open IntelligentHub stays blank.

Hassle to configure

2022-09-25

I had to install the Agent on my new iPhone 11 and it just doesn’t load. I have tried deleting IntelligentHub , shutting the phone down and downloading multiple times. The worst part was I thought I was almost done configuring after installing the profile successfully yet the Hub dialog says you are about to leave midway and may need to start from scratch…no proper technical diagnosis or help either!!!!!

Won’t load anything!

2022-10-26

I recently upgraded to the iphone 13, and since then i have not been able to get through the loading screens on IntelligentHub It won’t even give me the option to log in. which makes it extremely difficult to see my work schedule for upcoming days/weeks. Please fix it!

Junk

2022-11-27

Why my company would trust this junk app is beyond me. Been trying to load it for 3 days and all of the other reviews claim the same thing…you get stuck during configuration phase.

With today’s technology, why would anyone accept this junk to perform their business. Just read the reviews. Do not trust this crap.

Doesn’t even work on my phone anymore.

2022-12-28

IntelligentHub was nice while I was able to use it. Now that I have gotten a new phone it doesn’t work anymore. I can’t even get onto the log in screen. It just stays white and will load for hours. Plus support is no help either.

Help

2023-01-29

I now have a new Walmart phone to do my work with and I tried taking this off of my phone and I can’t get it off my phone and it’s eating my battery. Does anybody have any suggestions on how to get this off my phone?It will not uninstall it will not move to trash

Indeed the Hub for all apps needed for work and more!

2023-03-02

Works pretty well as long as the admin configured the software properly.

Awesome catalog and a lot more

2023-03-31

So IntelligentHub has changed drastically over the last several years, for the better. It allows me to access my work apps like Concur and Jira and my benefit pages. Also, I can look up my colleagues via the People tab. Overall, very helpful app.

Why so negative

2023-05-02

We use this at work and it is awesome! It makes downloading all my apps for work a breeze

Works like a charm!

2023-06-02

Use it everyday for my app access needs on multiple devices

Updates

2023-07-04

Always provides accurate location of my phone. Also ensures my phone remains compliant and updated with the latest updates recommended service. Thank you for always watching out for me keeping me on track!!!

IPhone HUB

2023-08-04

Really great and quick way to reconnect to a network and capture all of the updates and news.

Makes connecting to my enterprise easy

2023-09-05

Hub makes getting my apps and searching for my coworkers easier.

Connects me to what I need most.

2023-10-07

My most used feature is actually the people explorer. So many people in my organization, it helps to know if I’m talking to a newbie or a Boss!! Hahaha!

MUST READ ! Loading screen fix

2023-11-07

Put your iPhone airplane mode . And it will get past the loading screen!!!Turn off airplane .than enter your server .

One stop shop

2023-12-09

Using Intelligent Hub has really been great for me, as I don’t have to go to 5 different apps to get things done.

You can tell they really put a lot of time and effort into Hub. I was hesitant at first, but I’m glad I opted in on my personally owned device!

Hub is great

2024-01-09

Hub is absolutely phenomenal. It has made it so much easier for me to do my job by accessing apps and VDI quickly and securely. It also keeps me updated on urgent company notices and communications. I use the People search app multiple times a day. It is absolutely invaluable.

Email Push Notifications

2025-01-15

Ever since this program switched over push notifications no longer come through my work email. It is very frustrating having to go in and pull down to refresh all the time. Before the emails came right through. I think the developers should take a look at all the comments and begin to make a fix for all the listed problems IntelligentHub has.

Eats battery like you wouldn’t believe.

2025-01-15

I installed this at the direction of our IT department, along with some other apps for enterprise email access. Recently, I noticed I was having issues with my mobile email access and my battery was draining insanely fast, even with all apps closed. My battery settings didn’t identify Hub as the culprit, but the difference was obvious as soon as I uninstalled it. I’ll avoid having IntelligentHub installed as long as I can.

THIS IS AWFUL!

2025-01-15

How my company (TCS) keeps using this crap application is beyond me. DO not ever get a new phone and attempt to download this again and use it. The platform is broken and it will tell you your logon credentials are wrong. It's the same freaking login I use every day! This has been like this for months. IntelligentHub is crap!! I don't get why we don't go to outlook or use something else? It's 2019 and its like I'm trying to steak a bone from a dog! IntelligentHub deserves less than one star! Crap app!!

Need a Fix ASAP - Not Fully Compatible iPhone XS Max / iOS 12.1

2025-01-15

I can access our corporate network and email, but NOT the tool I really need to do my job—our sales force CRM.

It worked until I updated the software on my phone. Now? Nothing. I’m back to dragging my laptop everywhere and fumbling through dual authentication every time I want to access my sales portal. Not even my iPad will connect with it.

This needs to be fixed right away. Most people are using iPhones / iPads. This is a dealbreaker for us.

This app breaks my phone/watch connection.

2025-01-15

Ever since IntelligentHub updated to 6.0, I have been unable to use Siri to set reminders with my Apple Watch. I know it sounds TOTALLY unrelated and I don’t really understand how it works myself. I have factory reset my phone and it worked perfectly fine until I installed my employers profile using this application. Something about the install of the profile breaks Siri’s ability to write reminders to my iCloud account using Apple Watch. It’s totally bizarre. Developers, can you fix this somehow???

Doesn’t work

2025-01-15

My manager at Sam’s got me to download IntelligentHub so I could use the MyProductivity features but it never works. CONSTANT app crashes, when I would try and print multiple signs it would print the SAME sign over and over again unless I would completely sign out of IntelligentHub and sign back in every time I printed 1 sign, the privacy of IntelligentHub is VERYYYYYYY sketchy (Ex: you have to give almost complete control of your phone over to Walmart), my battery drains twice as fast if not more even if I am not even using IntelligentHub . Back to the drawing board guys. This is AWFUL

Broken For New Devices!

2025-01-15

Ditto the others who had problems installing on a new device. The profile refuses to install. That said, even on my old device this suite was barely usable. I could get my email, but that's about it. It would redirect links to is own browser which almost never worked. Any useful information contained in an email can't be used elsewhere because it can't be saved outside IntelligentHub . It also doesn't allow you to use third-party keyboards which can be a pain (once you get used to a swipe-style keyboard the iOS keyboard is not attractive).

Buggy and Inconvenient

2025-01-15

I used IntelligentHub to access my work email on my personal phone. I’m not sure if it’s IntelligentHub developers’ fault or my company’s, but the device management profile I have to download to get this access constantly asks for permission to install 10 apps that I don’t need. I was able to turn this off once, but the device management profile recently asked me to change my expired iPhone password. I deleted the device management profile and then this buggy and inconvenient app. There has to be a better way to securely access my company email account, NBC.

Help!!! Locked in loading screen and can’t actually use app

2025-01-15

I am trying to reach the developer before I review this product. My company uses it however as I tried to download IntelligentHub and get started - it is in lock down about 60% of the way through inside IntelligentHub to get started for profile and then I get an error sign eventually to log back in. And the same thing happens again. I have deleted and reinstalled IntelligentHub 4 times hoping to clear out progress to start fresh but it keeps starting there. I have shut down phone (iPhone 10xr) and still no luck.

How can we fix this so I can get access to IntelligentHub to do my job. Thanks

Wong enrollment status

2025-01-15

After I deleted the management profile, IntelligentHub is still showing that I’m enrolled.

I also have no way to re-enroll from IntelligentHub . Even if I delete IntelligentHub and management profile. Installing IntelligentHub will just automatically log me back in and not able to install the management profile again.

I’d give a zero star if possible.

For the people getting blank pages...

2025-01-15

Go in your iPhone settings - Safari - then clear internet files and data. Then, delete IntelligentHub , reboot your phone, and reinstall. Also go to Hub in the iPhone settings and and make sure cellular data is on.

Does not work on iPhone 11

2025-01-15

UPDATE: The Oct 10 update fixed the issue and it no longer crashes. I was able to use it to setup and install the management profile.

Crashes at first step of setup on new iPhone 11s. I have uninstalled and reinstalled IntelligentHub as well as power cycling the phone. IntelligentHub always crashes at the start of setup.

Workspace ONE

2025-01-15

My company has used AirWatch (and now Workspace ONE) for a long time. The new version of IntelligentHub is great. I love not having to type in my password and log into apps anymore - IntelligentHub lets me do it automatically. I also like having all my work apps in a single location.

MDM done right

2025-01-15

I’ve been using this since the old air-watch mdm agent days and IntelligentHub is essential to my daily life as a businessman. It’s on point and just keeps getting better release after release. Thanks for addressing some of my concerns previously 😘.

Great experience

2025-01-15

IntelligentHub has greatly improved how and when I work. Having all my apps accessible in one place without the need for passwords is great!



Is Intelligent Hub Safe? 🤗🙏


Yes. Intelligent Hub is very safe to use. This is based on our NLP (Natural language processing) analysis of over 61,308 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Intelligent Hub Is 56.9/100.


Is Intelligent Hub Legit? 💯


Yes. Intelligent Hub is a totally legit app. This conclusion was arrived at by running over 61,308 Intelligent Hub User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Intelligent Hub Is 94.2/100..


Is Intelligent Hub not working? 🚨


Intelligent Hub works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Intelligent Hub? Post a Review




Features

- Mobile device management (MDM) and mobile app management (MAM) capabilities

- View device details, messages from IT, and verify compliance status

- Request support from IT administrator

- Single catalog experience with optional services such as People, Notifications, and Home

- Favorite apps and websites for quick access

- Rate apps and use search function in the Catalog

- Access corporate resources and home page

- Search corporate directory by first name, last name, or email address

- View employee details such as photos, titles, email addresses, phone numbers, office location, and reporting structures

- Call, text, or email easily from within the app

- Get notified with app notifications and custom notifications

- Custom notifications can be notification alerts, downtimes, and participation in surveys.

  Customer Service/Support
Developer:
AirWatch, LLC


Website: