CapCut app not working? crashes or has problems?

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I have a problem with CapCut

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⚠️ Most reported problems ⚠️

Not working
50.5%

Photo/Video
22.8%

Login
11.2%

Audio
5.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of CapCut Problems 😠👌🔥

- Limited animations for texts and clips

- No animation key thing

- Limited fonts

- No in depth audio editing interface

- No ability to change render settings

- No ability to render in the background

- Storage full issue

  121 Reported Issues: 😵🆘🛟🚨📢

Mia
2023-01-09

It keeps on crashing and my pc freezesfreezes

Anazodo Precious
2023-01-06

Capcut templates couldn't download

Sophie Collett
2023-01-06

When I try to make a video with photos or a template with photos it won’t load when I click preview!

Aurora Senecal
2023-01-02

Crashes when almost done with project, 3 times in a row

Bobby Pellegrin
2023-01-01

When I make a video on capcut and I'm done with it, why does it glitch?

Ri
2022-12-31

Everytime I open the app, it closes itself and goes back to my home page it doesn't even open.

Emily
2022-12-28

When I click on the app to go onto it it flashes into the app and straight back out of it. I have tried turning off my phone completely twice but still no luck. Please fix this glitch. Otherwhise amazing app such a shame I can't open it.

Emily
2022-12-28

When I click on the app to go onto it it flashes into the app and straight back out of it. I have tried turning off my phone completely twice but still no luck. Please fix this glitch. Otherwhise amazing app such a shame I can't open it.

Karo Plancke
2022-12-28

CapCut always does weird when I try to move my clips or zoom in and out

Shej
2022-12-23

Crashes when exporting

Grace
2022-12-22

Cap cut won't open it keeps crashing

Chloe
2022-12-22

Whenever i press on the app it takes me out of it

Luiz
2022-12-22

whenever i try to put the filter “Dog Days” it doesn’t show up

Tayla Hocking
2022-12-19

Whenever im trying to use a template the video wont add in.

Night Fyre
2022-12-18

I worked on an capcut project for so long now the template is white and i can't open it. I can still open my other projects.

Lily
2022-12-15

The app keeps on crashing every time i try to edit or use templates. It would also crash when I try to export videos. CapCut crashes my phone and overheats it. What is happening?

Latrell
2022-12-14

My cap cut continues to crash over and over again to the point where the app is unusable

Alex
2022-12-11

Everytime i try to open it, it crashes

Kaelyn D LAFRANCE
2022-12-11

Whenever I try to export after making small details it says "video is already being saved" which is not

Everardo Velasquez Dos Santos Averio
2022-12-08

Whenever I try to export my CapCut video it keeps on crashing at the momment it’s on 58% completed and it crashes I tried completely Turing off my iPhone 11 and it still crashes

Luke
2022-12-05

I have a Samsung Galaxy S20 Ultra 5G, I updated to OS to the latest Android 13 and after that CapCut crashes when I try to open it

Chrysanthi Kousiappa
2022-12-05

Problem with the better quality for the speed botton. The speed isn't smooth.

Abigail McCoy
2022-12-01

The app kept crashing while I was working on the project and it crashes before the video can export, so I can't export my video.

Poli
2022-11-28

Suddenly it won't show any font when I go to fonts and it says you've reached your end? What does that even mean? Why I can't see the fonts?

Noah
2022-11-25

I was editing on capcut and all of a sudden when I go to fonts to choose a font it says "you've reached the end" and now I don't know what to do I deleted the app and reinstalled it and it didn't fix the problem, please help.

Plotagon Egg
2022-11-11

I upgraded capcut to a new version and it told me to restart it, then the app said that it crashed. And every time i try to open it, it crashes

Penis
2022-11-09

Automated subtitles won't show. Reinstalled the app but the problem still persist. Tried on another phone, same issue. Also, I cannot choose a template for subtitles

Liv
2022-11-06

whenever i try to use templates, it loads 30% and then says “couldn’t load. try again later”. this has happened with many templates

See
2022-11-04

when i choose only one word in my sentence to lower only that parts opacity, it doesnt get lowered and gets lowered for the entire sentence. also when i try to copy a text it oesnt get copied.

Summer-Bleu Sheldon
2022-11-03

It keeps saying no internet connection when I’m on internet and I’ve tried updating it and even reinstalling it and it still don’t work

Showing 31-60 of 121

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Common CapCut Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CapCut app on iOS and Android devices. Solve all CapCut app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. CapCut iPhone Issues and Solutions

  2. CapCut Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 深圳市脸萌科技有限公司, developers of CapCut.


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About this app

this app is a free all-in-one video editing app that helps you create incredible videos.  Advanced filters and flawless beauty effects open up a world of possibilities.  Cut, reverse and change speed: getting it just right is easier than ever, posting only your wonderful moments.  Tremendous music library and exclusive copyright songs.  Top trending stickers and fonts let you fully express your videos.