Photo Aid is a photo app which works like a passport photo booth in your phone -
take a photo for various types of documents without visiting a photographer /
14 Days later. No photo.
I would give it zero stars really. I used this app once before for photos. They were fast and efficient. Even though they charged me twice because their app had an error, they refunded me the difference. But I had to email them after checking my bank account. Even though It was during the pandemic but it arrived in a timely manner. I used it again and have been waiting now for 14 days with no arrival!! I’ve emailed them a couple of times and they keep saying this or that. Even asked for the order number and payment receipt. *Sigh. After I ordered the photos, Dennis sent me an email asking to rate their app and service, what a nerve. I thought I’ll wait to see if the photos arrive in 3 business days.... well 14 days later and It has not and I have not heard back from anyone. They emailed to say they’ll refund I’m not sure if they meant the $10 or the $5 or both. Because the app charged me twice. Again! I’ll check my account to see if all monies were refunded. Now we have to go to UPS anyway and the passport application process had been delayed. And to add that we are pressed for time. Very disappointing. And passports aren’t cheap, who knew getting your photo done could be so stressful. (Especially when you’re trying to juggle your family and work).
Super useful and easy!
These guys are life savers!! I needed a 2x2 jpeg image of myself and had no idea how to make it happen. I fortunately found Photo Aid and they delivered superior results! I took the picture in the convenience of my home and they made all the necessary edits to make it work. But they didn’t stop there. They went to analyze my photo to ensure it was in compliance with most government restrictions and even provided a video on how to improve the first picture I submitted. I re submitted a second picture and they analyzed it once more without charging me a second time. They truly are amazing and offer a lot more photo options. I will surely be using them again in the future because they are so convenient and so affordable!
This app is legit. No hidden costs or weird stuff
I needed a passport pic for my super crazy, high needs toddler. We tried at a photo place, but he just screamed. I researched how to do passport pics at home, and a website recommended this app. I was nervous because it only had a few hundred reviews, but it’s great. Two pics I took were rejected, and I knew exactly why, and I could retake the pic for free. They have a real person review it to make sure it won’t get rejected. I sent the pics to Walmart to get printed, and I’ll update this review if the state dept rejects it! Super fast responses, really nice app layout. I’m inpressed.
Prompt customer service
Honestly, you won’t be disappointed with the passport photos you receive from them or their customer service. I received my photos in a week’s time, including the weekend during the time of the holidays (Christmas). If I had questions regarding my photos, I just have to reach out to them and I will normally get a response back within an hour even though it’s 2am in California. Bottom line...you can feel reassured that you will get what you are looking for. I have zero complaints about this app.
I didn’t realize there is such a useful apps until recently when I am really frustrated to search for a passport photo maker. I had spent $20 a couple of years ago and the result was acceptable but not worthwhile. So I tried this apps and it only took a few minutes to take the photo and I received the corrected photos pretty quickly. All I need to do is to print out at the Walgreens. I will definitely use it again in the future and recommend to my friends.
App and customer service are excellent
App did a great job fixing passport photos taken on iPhone. Was able to take photo, and for $5.95 each this app got photos ready for printing at Walgreens, and then print the photos at Walgreens online for 35¢ each. Did this for three people all from home and it just took 15 mins. Customer service was excellent. Sent them an email with a question on a Saturday afternoon and I had a complete answer to my question on Sunday morning when I woke up.
Great service, fast response
Ordered pics for my baby‘s passport. I got a super quick notification that the photo didn’t exactly meet the requirements, and when I sent a few photos, they were able to find the one that would and sent me updated downloads of the new photo same day. I also ordered photos and when I emailed separately to check when they’d be sent, I was told they’d already been printed and would be mailed the following day. Very happy with the service I received!
So very convenient
This app saved me. I needed to submit a digital picture with passport requirements (white background, no smile, no shadows, etc). If I went to have the picture taken, a 2 x 2 would be too small to submit. Then I found this app. Took the picture (it does selfies) at home, paid less than 1/2 the cost than CVS. This included a white background added and the picture verified it met all requirements (which didn’t take long at all).
Guarantee You’ll Be Satisfied
I was very hesitant at first but they’re actually quick and legit ! I took a picture through the app and got feedback from a specialist the next day letting me know what needed to be corrected. I took another picture and sent it again with a reply that it met the passport requirements and that my photos will be sent and arrive 2-3 days. I sent my photo Friday and received in the mail Monday ! 🙌🏽I recommend it’s affordable and worth it.
Overcharges and Poor Customer Service
I was excited to use this service because of the reviews until I experienced an error when placing an order, being charged three time for products I never received, and later charged three times for additional fees which the company has no idea why. I was only partially refunded for the charges which were billed to me because of the error in their system and the unknown fees. After receiving multiple emails from various people (five different people to be exact), it seems the company is not clear of how their system works, how to fix issues, or what the company policies are.
Excellent customer service
I was referred to this service by a friend of mine and I’m so glad he did. I was pressed for time and my first picture didn’t pass the quality test. I uploaded a different one and a corrected photo was ready to download. The whole process was complete in less time than I thought and at a fraction of price that stores would charge. I can also now print as many copies as I need.
Let it do all the work
Renewing my passport through the mail and sending a picture along with my book had the hardest time trying to take pictures and slightly unsure if it was a acceptable pick this app is great because it does all the work for you , croppingAnd waiting out your background if you needed. Very user-friendly I will continue to use
They are very responsive and customer focused. They sent great instructions on how to take a better photo when my first was rejected. They swap out the background to make the photo passport eligible and will also print and mail. Most apps don’t do both. With covid I didn’t want to get my photo printed or depend on my home printer for gooD quality A very good experience and reasonably priced.
Easy and quick
Very easy to use. I chose to have them print and mail because I don’t trust my home printer, and I received my photo very quickly. Don’t recall how quick because sadly I sat on my passport application for a month before I submitted it, but getting the photo was the easiest part with this app.
This app is super easy to use and they even guarantee their pic to be approved or else 200% money back. Once they sent my picture back, I got them printed at Office Depot for 17c/picture on a 4*6 card. Everything can be done from home except picking up the pictures from the store.
Yes. Passport Photo AiD: Id Photos is very safe to use. This is based on our NLP (Natural language processing) analysis of over 572 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for Passport Photo AiD: Id Photos Is 43.3/100.
Yes. Passport Photo AiD: Id Photos is a totally legit app. This conclusion was arrived at by running over 572 Passport Photo AiD: Id Photos User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Passport Photo AiD: Id Photos Is 43.3/100.
Passport Photo AiD: Id Photos works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
By Louise Francis
May 25 2021
I have been charged twice and the photo was not accepted. Please refund.
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