Innago: Landlord & Tenant App Reviews

Innago: Landlord & Tenant App Reviews

Published by on 2024-10-25

๐Ÿท๏ธ About: Innago is a property management software designed for small-to-mid sized landlords, property managers, and real estate investors. It offers a range of features to automate management tasks, including rent collection, lease signing, tenant screening, work order management, and rental accounting. The app is free to use and also provides tenants with a rental portal to manage their rental.


       


Overall Customer Experience ๐Ÿ˜Ž


๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜  Negative experience
42.5%

๐Ÿ˜Ž๐Ÿ‘Œ๐Ÿ”ฅ Positive experience
36.5%

๐Ÿ™„๐Ÿ’…๐Ÿซฅ Neutral
21.0%

~ from Justuseapp.com NLP analysis of 231 combined software reviews.



Summary of Customer Reviews (Takeaways): ๐Ÿ’Ž

- Makes managing properties easier for landlords

- Makes paying rent and submitting maintenance requests convenient for tenants

- Automates rent collection and lease signing

- Allows partners to see certain properties but not the whole portfolio

- Great customer service

- Allows tenants to pay rent online



Read 18 Customer Service Reviews ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

3.8 out of 5

Crashes

2022-05-21

Just downloaded this to help send docs to my new landlord and the website and app are basically unusable. Not connected to my landlord even though Iโ€™m getting requests from them via this app email. When I log into the website: nothing. No way to see their requests or complete the action requested. When I open Innago it immediately crashes and closes out.

App canโ€™t start up after you save your log in

2022-06-22

App starts up fine the very first time after downloading. Then you sign in and close Innago you wonโ€™t be able to open it back up. It just crashes.

Itโ€™s Free But At What Cost

2022-07-23

Itโ€™s glitchy. Thereโ€™s no easy way to message the land lord. And I hate it.

Awesome App

2022-08-24

As a landlord, I am always trying to make things easier for me to manage my properties and make paying rent and submitting maintenance requests convenience for my tenants. But it always seem like there was never any software or a app that did it all. This software/app (this app) does it all but much more. I have been using it for almost a year and I love it but more importantly my tenants love the access to rent invoices and the ability to submit maintenance requests all through the tenant app.

I highly recommend landlords to use Innago. It has so many features.

Awesome property management app!

2022-09-25

Can't say enough positive things about this app. For landlords of all sizes, but especially smaller DIY landlords, the this app platform is fantastic. It allows for full automation of your rent collection, lease signing etc. Tons of great unique features like allowing partners to see certain properties but not your whole portfolio.

The customer support team is also great to work with and are open to feedback and suggestions to improve the site and experience.

Great App

2022-10-26

Perfect app to pay rent with!

No downside

2022-11-27

This is a no-brainer. Free to use and couldnโ€™t be easier.

Easy to use, great value!

2022-12-28

Love this tenant app. Super easy to use. Saves me a lot of time.

Easy app

2023-01-29

Iโ€™m not great with technology but had no trouble navigating Innago .

Solid app

2023-03-02

Iโ€™ve used this as a tenant and now am a landlord. Wondering when an app will be available for landlords?!

Great job yโ€™all, awesome platform.

Great app, easy to use

2023-03-31

Makes it really easy to keep my rentals with me on the go. Just as easy to use and navigate as the web app.

Really easy

2023-05-02

Simple to use and free. Takes away the hassle of paying rent. No more mailing or going to the leasing office to drop a check. Call do all that from Innago with a few taps.

Good, Easy, and Clean UX

2023-06-02

I like Innago . Very clean and easy to use. My only recommendation is that they add a Landscape orientation for the iPad app. As it is today, you can only open Innago in Portrait mode.

Love the app!!

2023-07-04

I love that I can pay rent through this app from Innago now! Makes it even more convenient. Easy to use, and customer service is really helpful whenever I have any questions.

Super easy to use!

2023-08-04

My landlord used to only accept checks which was always a pain. When he switched to this app I was able to pay rent online and it made my life sooo much easier. Iโ€™ve also had to call them a couple times and their customer service has been amazing! Highly recommend.

The best tenant app out there

2024-12-04

This is the best tenant app I have used. It is easy to setup. I wont be using checks anymore.

No Other Way To Pay Rent

2024-12-04

I have used this app for years, and they continue to deliver. Great work!

Nice Tenant app. Easy to use.

2024-12-04

The interface is very intuitive and by far the best user experience I have seen for tenant apps.



Is Innago Safe? ๐Ÿค—๐Ÿ™


Yes. Innago: Landlord & Tenant App is very safe to use. This is based on our NLP (Natural language processing) analysis of over 231 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.8/5 . Justuseapp Safety Score for Innago Is 46.2/100.


Is Innago Legit? ๐Ÿ’ฏ


Yes. Innago: Landlord & Tenant App is a totally legit app. This conclusion was arrived at by running over 231 Innago: Landlord & Tenant App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Innago Is 72.8/100..


Is Innago: Landlord & Tenant App not working? ๐Ÿšจ


Innago: Landlord & Tenant App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Innago: Landlord & Tenant App? Post a Review




Features

- Online rent collection

- Digital lease signing and document management

- Tenant screening and background checks

- Work order management

- Rental accounting tools, including income and expense tracking and business reports

- Automated late fees and reminders for tenants

- Tenant rental portal for rent payment, automated payments, maintenance requests, and rental management.

  Customer Service/Support
Developer:
Innago LLC

Contact e-Mail:

Website:
๐ŸŒ innago.com

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