Contact Provis Support
Company Name: Ashraf Atout
About: Provis - Living Made Easier.
Do you live or own property in a Provis Community?
Through the Provis app you can manage all aspects related to your property.
Provis Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: myexperience@provis.ae
Website: 🌍 Visit Provis Website
Privacy Policy: https://www.provis.ae/en/privacy-policy
Developer: Provis LLC
3 Most reported problems 😔💔
App is as useless as the company
by Ericbenjamin
Was given my keys 2 weeks ago. Still can’t access this app. Still haven’t been given building access cards. Provis chooses to make their problems the problems of the tenants instead of dealing with things themselves.
UPDATE: Still a worthless app. Email exists. There are tons of companies that have an online option in addition to an app. No idea why they make things unnecessarily difficult.
App doesn’t open after update
by Dmitri231
I don’t understand how such a large company as Aldar/Provis can make an app which is essential for living in the community so bad and useless. When it works it is literally so slow that a simple task of booking an amenity can take a couple of mins to do (95% of the time you are just waiting for the app to load).
After the recent and forced update, the app doesn’t open at all. What a joke.
An app that doesn’t perform!
by Scope Guy
I had to give 1 star because there is no provision to give less.
I have tried to make payments of maintenance bill many times; it simply does not work!
I have reported this issue but apparently either they cannot fix it or they are not interested!
So, please tell what is the purpose of this app other than to occupy space on my mobile?
Have a Problem with Provis? Report Issue
Why should I report an Issue with Provis?
- Pulling issues faced by users like you is a good way to draw attention of Provis to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Provis customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Provis.
