Helium 10 - Amazon Seller App Reviews

Helium 10 - Amazon Seller App Reviews

Published by on 2022-09-26

🏷️ About: Helium 10 is a mobile app that provides critical data to run an Amazon business. It offers features such as sales trends, charts, Adtomic, research, products, orders, alerts, and track by marketplace.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
54.9%

😎👌🔥 Positive experience
31.9%

🙄💅🫥 Neutral
13.2%

~ from Justuseapp.com NLP analysis of 65 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy access to revenue data for today, yesterday, last week, and last month

- Push notifications for monitoring business and alerts for any issues

- User-friendly interface

- Mobile access to Helium 10 tools

- Quick snapshot of business performance

- Simple and easy to use



Read 25 Customer Service Reviews 👿🤬😡😠💢😤

3.6 out of 5

Doesn’t work well with iPhone 14 pro max

2024-03-24

Great app just not compatible with iPhone 14 pro max icons are not adjusted properly

Don’t use this app

2023-11-27

I can’t login by pasting anything. For security reasons, i have jumbled passwords that are many characters long and this system disables paste making it much more insecure. I’m not using shorter passwords. Would you?

Bad

2023-12-30

They not giving you full support I can’t recommend

Poor customer service

2024-01-31

Customer service was very rude and not helpful. Was going to renew my subscription but I can do without.

Kicks you out all the time

2024-03-03

Terrible app. Do not recommend. It kicks you out all the time and you have to relog every time. Now they are pushing their new version , so the block old version from view and insist you try new demo if you try to avoid it it will kick you out of Helium10 . Hate this !!!! Ps: we are a business and pay monthly subscription fee. Now actively looking for another alternative.

Not that great

2024-04-02

yes it’s good at what it does. but they charge so much. i’m paying 40$ a month and i can only click on 2 products and key words a day. it’s ridiculous if i click the same key word or product twice that’s all i get. It makes it very hard to get anything done and it has required me to write everything down. I don’t get why they can’t jsut make it a new key word limit and you can always check the keywords you have pinned, but no you only get 2 clicks a day. Not worth the money!

Keep Emailing you

2024-05-02

Already unsubscribe. Already changed settings to NOT get any email unfortunately I’m getting too many . STOP IT

PPC data does not sync. Known issue. They refuse to fix

2024-02-23

Contacted Helium 10 since our PPC data is not syncing and not taken into calculation for Profits. This was their response:

The issue is with Helium10 itself, so we won't be able to fix it for anyone noticing discrepancies between the mobile app and the desktop. To give you some background, we have encountered challenges supporting the mobile app, so we will not release new updates or bug fixes. Once again, we sincerely apologize for any inconvenience this has caused.

Please feel free to let me know if there is anything else I can help you with!

Sincerely.

Helium 10 - Customer Service Associate.

This isn’t a free app and I pay an annual subscription to use this software. It should work. The sad part is they know this is a known issue and they are literally refusing to fix it.

App is Okay

2024-05-24

It’s alright. Adtomic is broken on mine. It doesn’t show any of my data. Support won’t fix it. They keep sending me random update email saying they’re still working on it. It’s been over a month now.

Used to be good app, but quite buggy lately

2024-06-09

Was logged out intermittently. Being forced to switch to “demo data”. Does not calculate profits correctly any more. Mixed up ASINs from other sellers… many problems and can not fix them quickly. Still waiting.

Potential - But not there yet

2023-07-07

I was excited about Helium10. And it has so much potential. But it doesn’t give me more than I can get on the Amazon Seller App. And the Amazon Seller App lets me pick a certain date for sales.

I’d like to see this pull from my Helium account Net Profit and also the ability to customize the Profit views.

There is also no “Help” or Tour of Helium10 .

Used to be great

2024-02-23

All I need it too do is tell me sales and costs. It stopped calculating profit. Shows it at 125% I wish. I ask for a fix and they said they are not doing any work on Helium10 . This isn’t a free app. The software costs me a bunch. This needs to work NOW

Clean app but could use improvements

2024-09-22

App is very clean, intuitive, and user friendly. Alerts through push notifications are helpful.

Only downside is that I wish it allowed you to view profit, not just gross sales revenue because the Amazon app already provides gross sales details. If Helium10 had the ability to toggle between gross sales and profit, this would easily be a game changer for monitoring sales.

Inconsistent data with web and android

2025-01-23

I have this installed on both Android and iOS and also use the web version.

The Profits data seen on my iOS is always way higher than the numbers on my Android this app app and web. It’s connected to the same store, refunds, units sold, etc, all have the same numbers, just the actual profit number is off by a lot.

Please look into this.

Love it

2024-01-03

Pumped to be able to quickly monitor my business and get alerts when anything has gone wrong.

We need the chrome extension or on safari

2024-01-03

App is great but it would be nice to have the browser extension to ease the search process.

What’s better than Helium 10? Helium 10 in my pocket. 🥳

2024-01-23

Can’t believe they actually put their tools into a mobile app! I LOVE being able to check my profits from my pockets! 🤑🤑

Mobile Flexibility

2024-01-03

This has been a long time coming, so happy to be mobile with H10.

Beautiful App

2025-07-17

H10 continues to exceed expectations. I soon hope to see the PPC tool in Helium10.😎

H10 keeps getting better

2024-01-23

I love that I am able to check my Profits on the go and get push notifications. Also the interface is so nice and slick!

Best Amazon seller app

2025-09-18

Very easy to use and provide a clean UI. I can check my sales on the phone every day. Thank you helium 10!!!

MAZAL TOV !

2025-10-20

All the Best in One!

Love the at-a-glance view of my metrics!

2024-01-19

Very helpful to be able to easily see revenues for today, yesterday, last week and last month with the swipe of a finger. Well done!

Alerts on the go

2025-12-14

Finally a mobile app. Software is great, Helium10 just makes it complete. Much easier to check notifications from the Alerts tool here vs having to go through Alerts emails separately.

Helium 10 is better on the go

2025-09-11

I’ve been a long time Helium 10 user, because my side hustle is selling high end candles on Amazon, and sometimes that side hustle feels like a full time job. The website has a lot of tools that help me out, but sometimes I just want a quick snapshot of what’s going on. The official Amazon interfaces are slow and clunky and painful on mobile, but this new app gives me everything I need without much fuss. I open it 12 times a day lol.



Is Helium 10 Safe? 🤗🙏


Yes. Helium 10 - Amazon Seller App is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 65 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.6/5 . Justuseapp Safety Score for Helium 10 Is 36.7/100.


Is Helium 10 Legit? 💯


Yes. Helium 10 - Amazon Seller App is legit, but not 100% legit to us. This conclusion was arrived at by running over 65 Helium 10 - Amazon Seller App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Helium 10 Is 51.9/100..


Is Helium 10 - Amazon Seller App not working? 🚨


Helium 10 - Amazon Seller App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Helium 10 - Amazon Seller App? Post a Review




Features

- Sales Trends: Get a quick snapshot of how all your products are selling. Monitor products that need closer attention and stay updated on winners. Forecast sales trends, make sourcing decisions, and adjust your product strategy accordingly.

- Charts: Get a quick overview of your product’s performance overtime. Pinpoint your product’s performance to exact dates and time frames down to the month, day, and week. Use that data to shift your business strategy in real time.

- Adtomic: Monitor key PPC KPIs such as ACoS, TACoS, Spend, Sales and Conversion Rate. Keep an eye on campaigns and keywords to ensure you’re investing your advertising dollars effectively.

- Research: Conduct Product and Keyword Search by scanning a barcode or sharing a product from Amazon. Look for your next winning product with Black Box and Xray, and then uncover traffic pulling keywords with Cerebro and Magnet.

- Products: Track your favorite products to see how they’re performing. Take a deep dive by searching over ASINS, SKUs, and Title, and even over individual product performance over time.

- Orders: Keep track of all your orders. Monitor each individual order to see what was ordered and how much. It's a great way to monitor your inventory in real time and see what people are buying.

- Alerts: Get push notifications on any suspicious activity in your account like listing changes or fraud. See all alerts related to the ASINs you want to track. Filter by different categories like Buy Box and image changes to have 24/7 monitoring on your listing.

- Track By Marketplace: Get Profits, Adtomic, Research, and Alerts for all the Marketplaces you sell in. Connect your MWS tokens from all your marketplaces and switch between Marketplace to get the you need to make the most informed decisions possible.

  Customer Service/Support
Developer:
Helium 10