Helium 10 - Amazon Seller App Reviews

App is great but it would be nice to have the browser extension to ease the search process.

Very helpful to be able to easily see revenues for today, yesterday, last week and last month with the swipe of a finger. Well done!

Pumped to be able to quickly monitor my business and get alerts when anything has gone wrong.

I love that I am able to check my Profits on the go and get push notifications. Also the interface is so nice and slick!

Can’t believe they actually put their tools into a mobile app! I LOVE being able to check my profits from my pockets! 🤑🤑

This has been a long time coming, so happy to be mobile with H10.

H10 continues to exceed expectations. I soon hope to see the PPC tool in Helium10.😎

It’s alright. Adtomic is broken on mine. It doesn’t show any of my data. Support won’t fix it. They keep sending me random update email saying they’re still working on it. It’s been over a month now.

I can’t login by pasting anything. For security reasons, i have jumbled passwords that are many characters long and this system disables paste making it much more insecure. I’m not using shorter passwords. Would you?

All the Best in One!

Already unsubscribe. Already changed settings to NOT get any email unfortunately I’m getting too many . STOP IT

Like Helium10. Very simple and easy to use. Best app for Amazon seller!

I’ve been a long time Helium 10 user, because my side hustle is selling high end candles on Amazon, and sometimes that side hustle feels like a full time job. The website has a lot of tools that help me out, but sometimes I just want a quick snapshot of what’s going on. The official Amazon interfaces are slow and clunky and painful on mobile, but this new app gives me everything I need without much fuss. I open it 12 times a day lol.

App is very clean, intuitive, and user friendly. Alerts through push notifications are helpful.

Only downside is that I wish it allowed you to view profit, not just gross sales revenue because the Amazon app already provides gross sales details. If Helium10 had the ability to toggle between gross sales and profit, this would easily be a game changer for monitoring sales.

I was excited about Helium10. And it has so much potential. But it doesn’t give me more than I can get on the Amazon Seller App. And the Amazon Seller App lets me pick a certain date for sales.

I’d like to see this pull from my Helium account Net Profit and also the ability to customize the Profit views.

There is also no “Help” or Tour of Helium10 .

yes it’s good at what it does. but they charge so much. i’m paying 40$ a month and i can only click on 2 products and key words a day. it’s ridiculous if i click the same key word or product twice that’s all i get. It makes it very hard to get anything done and it has required me to write everything down. I don’t get why they can’t jsut make it a new key word limit and you can always check the keywords you have pinned, but no you only get 2 clicks a day. Not worth the money!

Finally a mobile app. Software is great, Helium10 just makes it complete. Much easier to check notifications from the Alerts tool here vs having to go through Alerts emails separately.

Was logged out intermittently. Being forced to switch to “demo data”. Does not calculate profits correctly any more. Mixed up ASINs from other sellers… many problems and can not fix them quickly. Still waiting.

Customer service was very rude and not helpful. Was going to renew my subscription but I can do without.

They not giving you full support I can’t recommend

Great app just not compatible with iPhone 14 pro max icons are not adjusted properly

Terrible app. Do not recommend. It kicks you out all the time and you have to relog every time. Now they are pushing their new version , so the block old version from view and insist you try new demo if you try to avoid it it will kick you out of Helium10 . Hate this !!!! Ps: we are a business and pay monthly subscription fee. Now actively looking for another alternative.

I have this installed on both Android and iOS and also use the web version.

The Profits data seen on my iOS is always way higher than the numbers on my Android this app app and web. It’s connected to the same store, refunds, units sold, etc, all have the same numbers, just the actual profit number is off by a lot.

Please look into this.

All I need it too do is tell me sales and costs. It stopped calculating profit. Shows it at 125% I wish. I ask for a fix and they said they are not doing any work on Helium10 . This isn’t a free app. The software costs me a bunch. This needs to work NOW

Contacted Helium 10 since our PPC data is not syncing and not taken into calculation for Profits. This was their response:

The issue is with Helium10 itself, so we won't be able to fix it for anyone noticing discrepancies between the mobile app and the desktop. To give you some background, we have encountered challenges supporting the mobile app, so we will not release new updates or bug fixes. Once again, we sincerely apologize for any inconvenience this has caused.

Please feel free to let me know if there is anything else I can help you with!

Sincerely.

Helium 10 - Customer Service Associate.

This isn’t a free app and I pay an annual subscription to use this software. It should work. The sad part is they know this is a known issue and they are literally refusing to fix it.