Amazon A to Z Reviews

Amazon A to Z Reviews

Published by on 2024-09-27

🏷️ About: Amazon A to Z is an app designed for Amazon hourly associates to manage their work-life at Amazon. The app provides access to various tools such as schedule management, time off requests, news updates, and more. The app requires login credentials and allows users to update their profile information, verify direct deposit information, and configure notification preferences.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
64.1%

🙄💅🫥 Neutral
22.0%

😎👌🔥 Positive experience
13.9%

~ from Justuseapp.com NLP analysis of 552,721 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Allows employees to do a lot of different things without having to go through manager

- Offers VTO when it’s not even available



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

On line Application as well as communicating with HR

2022-05-25

For someone hasn’t been in the work field for a few years it was very difficult to get in the Az app I was told it was your system that was your managers at the Talbort address in Wichita Kansas said that they want to help us to do the A-to-Z as well as the KNet but when it came time they refuse their help letting us know that they were not HR nor were they IT and we just had to figure it out I ended up going to the unemployment office getting help from there to help with these online apps as well as the K net training apps. I feel all the online connection and only way to talk to HR or anyone like that would eliminate a lot of seniors that are in this technology world now trying to go to work

Outraged

2022-06-26

How the heck am I supposed to clock into work or take the VTO offered (which btw! Love getting offered VTO when it’s not even available when I click on the notification in literal seconds) if I have to wait for an unskippable ad before I can access anything? The ads don’t even have anything to do with employees half the time! This company is ran by one of the richest people on this planet, tap into some of that money instead of exploiting your employees. The fact that AmazonAtoZ regresses in quality with every update is sad at this point. Cant wait for the eventual “pay to use AmazonAtoZ using the paycheck we give you” feature! Since you’re making extra money off ads I’m forced to look at I’d LOVE to get a raise! <3 Kindly remove the last update no one asked for this lousy change and the layout is trash.

Worst version of A to Z yet

2022-07-27

I don’t like anything about this new look. Why would you take things (like pay, time, transfer opportunities, etc) from one page load, to two? We had a drop down menu before to go straight to that page. Now we have to go from the home screen, to the schedule page, and then to the next page. Why would would anyone make navigation WORSE? And NO ONE likes these video ads! This is an employee app. We use it to clock in and out for work, amongst other things. Why are we being advertised to like we are on social media or a shopping app? I’m already fully vaccinated, I don’t need to be hounded to death about it, thanks. I gave it some time before I decided to write a review, hoping it would grow on me. Nope. It has only frustrated me more. I’d give it zero stars if I could.

Time Clock Issues

2022-08-28

I was never trained on how to use the time clock issues or how to contact anyone if I needed to call in for a sick day or an emergency and was later advised by a co-worker (not a manager) that if I didn’t manually put down for unpaid that it would show up as a ‘no show’ … when there is virtually no number to call in to say my boyfriend is dying the hospital and I had to say my goodbyes - which is a true story … so then I had to back track to that date and I haven’t a clue if I will get a legit non no-show for correcting it after the date. Plus if I have 8 mins less than 8 hours which my manager said to go ahead and leave … shows up in red and makes my attendance record look very bad … I haven’t a clue how to fix or correct that error which reflects bad on me WHEN I WAS AUTHORIZED?? The time clock issues and not being able to contact anyone via phone in an urgent matter or to miss a day for absolutely legit reasons is frustrating beyond belief! Fix your system please and please don’t red flag my days when I’ve taken legit PTO time which later says I have in RED UNPAID TIME OFF and subject to no shows and disciplinary action. Thank you!

Forced to watch corporate propaganda when trying to view pay information

2022-09-29

Not at all loving how when I’m trying to access my pay information or punch in, AmazonAtoZ randomly displays an internal advertisement that can’t be skipped or closed in any way for a solid fifteen seconds, and then has the temerity to ask me if it was relevant to me before ever so graciously permitting me to access the functionality I needed to use. No, it absolutely wasn’t relevant, and it never will be! Just another example of how much disrespect this soulless corporation has for the irreplaceable time of the people who work for it and provide the actual value that fuels the C-suite’s outrageous wealth.

Remove this “feature” and maybe I’ll edit this review.

Picking shift locations

2022-10-30

I loved AmazonAtoZ until you just updated it where I have to keep changing the location on the filter because your putting all the stores and every time you exit out of it it puts all the stores again. Not the location I want. Fix it so I can give y’all a better score. It’s very frustrating because you end up missing the location or picking the wrong location because you guys decide to change it to all n now I have to keep putting what location I need to see. Even when you refresh it it’s giving you all the locations. So now you gotta do the filter 50 million times and I had it set for just one location and it stayed like that. Fix it I don’t want to see all locations especially when I already have my filter set.

No VTO notifications

2022-12-01

AmazonAtoZ used to work just fine for me, but I don’t know if it was after the update or something, but about a month ago, I have not been getting any VTO/VET notifications at all. I asked some people around, and I know a few that has the same problems as well. They don’t receive the notifications but when they log in to AmazonAtoZ , they see that there are offers that have been offered which were already full. Now it has gotten even worse for me, and I don’t receive VTO offers anymore, I asked people with the same shift as me, and they apparently were offered VTO for the same shift.

Horrible update

2023-01-01

AmazonAtoZ was perfectly fine before this new update. It was much easier to pick up shifts and clock in on your phone. Now with this new update / change to AmazonAtoZ . I cannot pick up any shifts when I click on schedule it takes me to transfer opportunity option and I don’t want that. Claim VTO/VET tab doesn’t work at all it always say “sorry there aren’t any available right now”. I get email and text when new shifts are posted daily but on AmazonAtoZ I see nothing. I tried deleting and reinstalling AmazonAtoZ and still no change whats so ever. I prefer AmazonAtoZ before this new change. Now it’s horrible and messing with my money. I don’t like it all.

This app needs a rebuild [UPDATED]

2023-02-02

I just can’t seem to get AmazonAtoZ or the A to Z website on mobile to work the way it was intended. I can only view my schedule and punches (I have to refresh page and make a selection in the millisecond the page loads, otherwise I can’t select anything). And I can only view VTO and VET, but I can’t select any and I can’t clock in or out. Whenever I try to make a selection, nothing happens. It’s like the buttons don’t link to anywhere. I have the latest app update and latest iOS version on my phone. I don’t get it.

EDIT: If you’re having the same problem like I described, you need to disable any adblocker you are using. Seems to have fixed the issue for me.

IOS UPDATE hard to navigate

2023-03-06

Working on TOM this was the best thing since sliced bread. Being able to be at an outdoor break room and clock in/out for lunch was the best and supporting at a different location without having to wait to talk to HR because your badge won’t recognize you work there not a problem clock in with your phone. Not anymore this geo fencing is set to the smallest location I can’t even be on the other side of the building and use it, let alone out outside TOM break areas, plus all these different screens makes it so hard to navigate to what I want to do. The main point of this was so AAs can have easy access to view their schedules but now i can barely even find it behind all these pages. The tab that is labeled “schedule” brings me to my time off options and trying to find the Hr support or even the ERC number is so confusing. This new update turned a simple app it to something so complicated

Layout and Time Bar

2023-04-04

Can it to go back to the previous layout, the new one isn’t user friendly and makes it difficult to find what I’m looking for. Also can you put the bar back that shows how many hours you’re scheduled or worked and how many more hours you can work? It would make being a new Flex Associate easier, so we can see all that and not be confused on how many hours we’ve scheduled ourselves. You could also put in an option to turn it on or off, so those who don’t want to see it can turn it off.

clumsy but works

2023-05-06

Clumsy user interface but i can grab shifts no problem so im happy. Another one of those "apps" thats just a wrapper for webpages, so expect most tabs to have load times and wonky behavior from the back button. I dont like that you cant see previous shifts more than a few weeks back even tho you can see that part of the calendar, had to talk to HR to make sure my shifts were being counted. Im also bothered by this new trend of red notification dots that cant be disabled. With page loading and long animations, although it doesnt take forever to clear them it takes longer than it should, which is "no time at all". But im glad AmazonAtoZ exists and that signing up for shifts is so easy. Makes the job worth.

VET doesn’t show up

2023-06-06

I’ve tried updating, deleting and redos loading AmazonAtoZ and it’s not showing me specific dates for VET even though other employees can see those days. It’s usually a day that I pick up each week, but for some reason, this week and next are not showing Thursday’s VET opportunities on my device. There’s no other way that I’m aware of that I can accept VET so this is a huge inconvenience to me and my family with not being able to see all of the VET opportunities available for upcoming weeks.

My humble review

2023-07-08

It’s just that sometimes, our times are messed up and your money will be deducted unjustly. Sometimes if you go to HRs office, (not all) some of them will mess up your time that you wanted them to fix, and most of us are not computer literate like me. I prefer doing my thing with my phone. Like today, I don’t have no shift but on my way to the office to fix my time which was deducted. I live in North Dallas, and drive 30 minutes to work on my work days. It’s too demoralizing, after efficiently delivering your job, you go extra miles to make sure your hours are not deducted, otherwise, I’m cool with the job. Thanks.

Welcome to the New HR !!

2023-08-08

Although I have managed to do so many things through AmazonAtoZ . Improvements to clock in are still needed. From 401k to Life Insurance everything is done here. AmazonAtoZ should be spread across any employer. I really like it. My only gripe is that is lacking a way to move up into training programs such as software developer being made available for fulfillment associates that want to explore higher wages and professional boundaries.

Used to work now...garbage

2023-09-09

I don't know what happened, but AmazonAtoZ used to work perfectly, now, I need to use my web browser because I can't even log in through AmazonAtoZ . I can input my login, but when I select "login" it takes me to a new page (not even in AmazonAtoZ ) and has me input my password except that half my keyboard is missing. I can't rotate the screen and see it in landscape form and I can't login unless I want to change my password to characters purely on the left side of the keyboard and no characters past r, f & c.

Whatever you did to "update" it, reverse it. I'm deleting AmazonAtoZ until it actually works as intended.

Love it !! Can do pretty much anything

2023-10-11

You can clock out create a case for HR you don’t have to wait in line just to clock very useful !! Nothing bad to say about it it works like a charm ❤️ the only thing I would improve is the ability to change youre entire punch card like say if you can edit you’re time you clocked out you could do that without creating a case for HR because it is a hassle for HR but other than that 5 stars ⭐️

No hours bar?

2023-11-11

I’m not crazy about the new layout. You guys took away the bar at the top of the schedule showing how many hours you have scheduled and how many more you can work during that week. That makes it frustrating being a flex employee that schedules my own hours. I like to keep track of how many hours I scheduled myself for. Not only that, but not knowing how many more hours I can pick up is a little inconvenient. If you guys can squeeze that back in there I’d really appreciate it. Other than that, app works great and runs smoothly.

8 in on hand half doesn’t another.

2023-12-13

App is awesome very helpful. BUT!!!!!!!!! To be owned by the wealthiest man and the worlds largest company presale. Employees associate s should be able to speak to a person not a virtual chat bot to get individual help. Especially when many say they were fired because the chat reps forget sometimes or it doesn’t get threw. I almost lost my position because I follow direction when my wife had covid. Got a message saying I abandoned my last 3 shifts and was terminated. After going to The KWBI center, taking my paper work, they found my case. But person to person seems more respectful.

Security Badge via Apple Watch

2024-01-13

I really think this is one of the best made apps for employees I’ve ever used. AmazonAtoZ on my iPhone allows me to do a lot of different things without having to go through manager. Just one note: One day I was at the time clock and for some reason I held my Apple Watch up to the time clock to clock in. I guess it’s a force of habit using my Apple Watch but I thought… Has anybody thought of allowing the Apple Watch to clock in and out or even using it to come into the building through the security gates?! I would love that instead of having to use my badge. Why not have the badge in Apple wallet?

Language!!!

2024-12-22

How can I change my language on AmazonAtoZ



Is Amazon A to Z Safe? 🤗🙏


No. Amazon A to Z does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 552,721 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Amazon A to Z Is 17.8/100.


Is Amazon A to Z Legit? 💯


No. Amazon A to Z does not seem legit based on our analysis. This conclusion was arrived at by running over 552,721 Amazon A to Z User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Amazon A to Z Is 46.1/100..


Is Amazon A to Z not working? 🚨


Amazon A to Z works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Amazon A to Z? Post a Review




Features

- Time: Submit time off requests, check accrual balances, and claim voluntary extra time or time off.

- Schedule: View in/out times, upcoming shifts, and calendar.

- Compensation: View pay, tax, and direct deposit information.

- News: Stay up to date with the latest happenings internal to Amazon.

- Profile: Update personal information, emergency contacts, and view Amazon.com discount code.

- Resources: Visit several other employee resources for new jobs, retirement planning, learning management, and more.

  Customer Service/Support
Developer:
AMZN Mobile LLC

Contact e-Mail:

Website: