Amazon Flex Reviews

Amazon Flex Reviews

Published by on 2021-09-30

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Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Amazon Flex Reviews


  • By

    Would not recommend

    I used to drive for the flex program. First of all the station I always pick up at in Phoenix Arizona. The employees at the station always give you more than you’re actual scheduled route. A 3 1/2 hour can turn into a 5 hour block. Also the route is always out of order and causes you to go back and forth between the same neighborhood. Another thing is that the app always crashes which causes you to keep logging back into the app even with the new updates. Lastly just be careful who the supervisor is for the employees because even if you do your job and get as much as you can done they will terminate your contract for returning packages you weren’t able to finish. Being a driver is a risk because you’re using your own car spending majority of the money you make on gas and although the employees aren’t your supervisor or boss they will try to terminate you for doing your job and returning packages that are late. They have their own system to report who they don’t want anymore. And let but not least their have been many drivers who came up to me an told me that they drive around to avoid getting packages before they actually check in and scan their id. So if you see drivers leaving without packages you know why. It’s definitely not fair that they don’t distribute packages and routes to match the time frame and I’ve been one to always get a lot of packages while others get to check in and leave with nothing with pay.





  • By

    App crashes. Gps u turn issues

    First off this thing kills the battery and the barcode scanners the does it even more. The maps always behind I few hundred feet from a turn and it’s telling me any where from 1/4 - 1/2 a mile make a turn. When ur on a busy roadway this or odd traffic conditions this kills so much delivery time. Next issue is the maps arrowheads seems to always be off . GPS says turn on what ever road I’m near. Not left or right just turn so I look at screen and follow the path. But fifty plus feet later it tells me to turn around . I even get this when I have stops on the side of a road I’m traveling. I’m also haven issue when taking a picture to finalize my delivery. Package is placed over a closed gate . And the I take the picture and the app closes now I have to wait for this long reboot plus I need to do the stop all over again. But the package is over the gate so I have to spend more time writing down each (TBA) and type them. Lastly I’ve noticed the gps arrows always facing the wrong direction when I get in to a network or roads or communities. I facing a street but gps to a showing it behind me.


  • By

    Makes it hard to do the job

    First, the GPS is horrible. I end up putting every address into google maps because the GPS on this app is awful. Second, the screen goes black and then I have to log out and log back in to try and deliver the package. It happened many times delivering the other day. Third, why do I have to log in almost every single time when I’m using the app consistently?? And last, the organization of packages within the app is okay but could be better. Example, I have an address on a street and saw another one with the same street (lower number) and thought maybe they were in different places since it wasn’t telling me to deliver them at the same time.. nope. Same street and had to come back to it! I hope they’re trying to work on all these kinks in the system because the flex program is great but when the app isn’t up to par, it makes it hard to do the job.


  • By

    Like like the new update but it crashes now

    Thanks for the new updates rolling out! I love that it’s no longer draining my battery at record rates!! I fortunately the app shuts down now just after taking a picture of the delivered package. I have to open the app back up, wait for it to load the splashscreen, go back to the last delivery, hit travel to again, hit I’ve arrived again, acknowledge I’m at the correct delivery location, scan the package, place it back at the door/wherever, take another picture, and hope it doesn’t close out again. I’m doing all this while standing on a stranger’s doorstep and looking suspect as hell. If I’m lucky, it’s not a locked apartment where I’ve already placed the package and left out of the door. If that happens, I have to go through the process of getting back inside the building in order to rescan. Yes I could call support, but I’d like to cya with the photo proof of delivery instead. Please fix that bug! Otherwise great updates. Can’t wait for the filter to come my way!Thanks!


  • By

    This app will lie on you (Super glitchy)

    I dropped off two packages yesterday. Scanned both of them. Handed one to the customer and dropped the other on the front porch for the other customer(took the picture). I have a block right now and it shows that I attempted to deliver the two packages yesterday. I called support and they said the packages show as missing. How is the app saying it comes up as missing or attempted when I scanned them both and to my convenience they were the last two then my shift ended so it was easy to remember that, the app asked me the questions it always asks after you finish your block. So I call support just now and they can’t even call the customer to confirm that they received their packages? Now I gotta wait for that automated email to tell me I did something wrong and that’s final on their end. P.s it said I picked the two packages up at 5:13pm at the station(milford,MA) and attempted to drop them off at 5:13pm (warren,RI) lol. So I drove an hour away from the station and dropped two packages off, all that in less than a minute.


  • By

    GPS ISSUES

    Since downloading the new app, I have encountered issues with GPS constantly updating while routing. Had a situation where it made me turn and drive 5 miles away, cut thru a small town and reroute back to original highway I was on? If I would have studied the address before the turn, I would have stayed on the same road .. also the navigation isn’t updated enough to know certain Right Turns only, in the downtown area during rush hours, and not to mention where bridges are out or road construction has temporarily shut roads down in the Columbus, Ohio metropolitan area. I have also encountered issues of the app freezing up and having to “retry” few times til I have to completely log off the app and access the app again. Almost as if I had no signal, but showing full bars . Never had near the issues with the old app as I do with the newly updated app with IPhone. Hopefully these comments help ..


  • By

    Navigation is an issue

    Overall the app is fine, but the navigation has issues. In particular the maps are out of date. At least once a route, offer more than once, it will tell me to go the wrong way on a one way street or turn onto a road that’s been closed for months or even years. It’s frustrating and can be a safety issue. There’s no way to tell the app that you can’t use the road, so it will keep trying to take you that way. I have to pull over and enter the address into Waze just to get where I need to go. Also, many routes go into rural areas where there is scattered cell coverage. The app won’t work. I am in the middle of nowhere and i can’t mark a package delivered. I try to call support, but of course I can’t because there’s no cell coverage. There should be a way for the app to have more info cached.





  • By

    This app is so outdated

    Honestly for a company who does all their business through technology, this app is pretty terrible. I haven’t seen an app like this since when smartphones first came out. The UI Is very poorly done, the navigation system is from like 2 decades ago, and there are only 3 colors in the app. The earnings section is poorly organized as well. Why can’t it just tell you on the main screen how much you’ve made for the current day instead of me having to actually add all the individual earnings up myself. Upgrade the app and make it more user friendly. Furthermore, the app no longer groups orders. Last night I had a flex delivery and had to make 3 back fourth trips to my car because somehow the app thinks that’s more efficient than grabbing every package for that one customer/household. Furthermore, after accounting for the IRS mileage deduction, you’re lucky if you even make minimum wage. I was averaging $10/hr. The minimum wage in my states is $12/hr


  • By

    Works about half of the time

    Currently my biggest issue is not being able to see routes. I’ve heard that all users are supposed to be able to see the same thing (exclusive of filters), but it seems it’s all or nothing. That has a lot of people frustrated. My other major issue is the app crashing mid-delivery. Its always when I’m standing on someone’s porch about to hand them a package or take a photo, of course. Suddenly the app closes and I have to wait forever for it to reopen and redo the process. The navigation could still use some work. It’s not very reliable overall and I’ve learned never to use it in an unfamiliar area. I’m glad that there’s an option to use alternative navigation that may be more accurate. It’s kind of a pain to switch back and forth, but not that big of a deal.


  • By

    Everything is terrible

    If I could give this app a zero star I would. It uses a ton of battery, makes my phone super hot, the GPS is terrible, and it loses connectivity all the time. The app tries directing me down closed or dead end roads (or driveways thinking it’s a road), the arrow when I’m driving down the road is sideways or upside down, it tries taking me off the highway through a town and back to the same highway FOR THE SAME STOP, and has the worst routing when doing the quickest and shortest routes. I have been directed back to the same street that I was on previously to drop off a different package. The fact that we can’t update our picture is also frustrating because we all change our looks all the time. If we’re that concerned about identification, the station employees can check our ID compared to the app picture. Sorry for the rant, but this app has only gotten worse over the last few months.


  • By

    Works, but the GPS is horrible

    Overall the app is fine but the GPS is horrible. For example, when I just finish going to somebody’s home I swipe to finish and it tells me to go right and then I go right and it starts rerouting and it says go left. Another example, When I be driving it tells me to turn left or right and it be in be a dead end and I don’t be knowing where to go. It also freezes all the time. There be shorter ways to go to the destination and it always take the long way. It also takes me to a turnpike and when I don’t have to go on a turnpike and pay. And also sometimes it don’t want to scan and it takes so long to scan. Sometimes I have to use another phone and use google maps to get to the destination because the app be acting up. But, other than that the app is fine.


  • By

    GPS issues

    Since downloading this app it has chosen to take me the longest way through Baltimore City during rush hours instead of just taking me around the 695 beltway which has more lanes it is sending me 95 to 395 into the heart of the down town inter harbor at rush hour to deal with city traffic and lights. Twice it has taken me over an hour to get to my first delivery because of this. We have so many more options to get around in the Baltimore metro area and this app is choosing the absolute worst way ever. I feel like it should give us a choice for our first delivery to offer us different ways for us to choose from because not always the shortest point between two places is the fastest. Also it seems like I have been losing GPS signal although I have a full set of bars. I’m using this app on my IPhone 10 .


  • By

    Needs Work

    The only issues i ran into as far as the app is when i swipe to finish a drop off it tells me to “retry”. However I don’t really think that’s an app issue I’m pretty sure its more of a Verizon service issue in some areas. Also when my background came back and i was approved, the app was stuck on that screen, then i realized weeks later i could have started after the background check i just needed to delete the app and reinstall it to fix the glitch, Really? As far as Flexing they need to be more organized. If you sign up in 1 county you should only drop off in that county. It doesn’t make sense to drop off in other counties. That makes the pay not worth it cause then you can’t cover expenses. These gig economy apps are failing.


  • By

    Can’t Contact Driver Support in App

    Not quite sure which update took out the number for Driver Support, but it’s not there. You can request a call from the Support Center and it never happens. I finally requested the number through an email and put it in my contacts. I have the same issue with the app using a lot of battery. I bought smaller power banks so I can plug in and still have mobility. As mentioned in other reviews, it would be nice to be able to reverse the delivery order so you end up closer to where you start. The navigation has improved (at least in the Seattle area), although it still directs you to turn around and head out the same way you came in. That’s pretty much impossible in most Seattle neighborhoods.


  • By

    Restarts on a delivery

    I have been having problems with this app since I can remember. It always login me out after I scan the and taken a picture of the packages. Most of the time I’ll be standing at the customer door waiting for the app to restart. I have delivery a package to customer and had to knock on there door again just so I can scan the package again. Just a suggestion but it think that this app needs to start us from the farthest stop then have us come in. Most of the time it has me working on the local and it takes me out. My screen goes black. It shutdown on me every delivery. I was on my block and the GPS is horrible. I take pictures and the app restarts and I have to wait till it reloads again. I’m always standing and the customers doors or the customer is waiting for the package. I’m standing wait for the app to reload...



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Contact Amazon Flex directly


Is Amazon Flex Safe?

No. Amazon Flex does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 10,215 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for Amazon Flex Is 16.7/100.


Is Amazon Flex Legit?

No. Amazon Flex does not seem legit based on our analysis. This conclusion was arrived at by running over 10,215 Amazon Flex User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Amazon Flex Is 16.7/100.


Is Amazon Flex not working?

Amazon Flex works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with Amazon Flex? Report Issue

Leave a comment:



Why should I report an Issue with Amazon Flex?

  1. Pulling issues faced by users like you is a good way to draw attention of Amazon Flex to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Amazon Flex customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Amazon Flex.


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