Company Name: shenzhen ELK Technology Co., Ltd.
About: duoCo StripX is an intelligent LED control software, which supports RGBW
lighting control. It can control light color, brightness, etc.
Listed below are our top recommendations on how to get in contact with duoCo StripX. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact duoCo StripX. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
E-Mail: [email protected]
Website: 🌍 Visit duoCo StripX Website
Privacy Policy: http://www.easytrack.net.cn/download/PrivacyPolicy
Developer: Fuallen
91.67% Contact Match
Developer: Fuallen
E-Mail: [email protected]
Website: 🌍 Visit duoCo Strip Website
Your app on my phone tells me it has a bug and you will update. when i bring app up it goes off. need you phone number
by Jtjcroy
Listen. Your app would be great if it worked. I’m sure you can make it better but right know it’s not looking to good! The Bluetooth doesn’t work even though I gave it permission to access my Bluetooth. Please, Tell us how to use the app because the owners manual tells nothing about the app so there’s nothing to do. The app doesn’t work, I’m sorry to say this but it just doesn’t. Please update it and get back to your costumers. I know the creators won’t read this but if anyone else does. Please. Tell them to update the app. Thank you,
by Thatdudenamedluke
The lights are cool, the app is horrible. My siblings and I got the same light and we can’t individually control our lights without manually disconnecting from each others before each use. I can’t upload my own music. I can’t save a preset color. The app is slow and glitchy. You can’t edit most settings. Make it possible to forget certain devices, possible to upload your own music/work with a seperate music app, and fix the bugs and the app would be much better.
by Cdeacon821
Honestly if I knew the app was going to be THIS bad I would not have purchased these. I put these in my home office/ workout room and I like the auto mode provided on the remote but the app offered NO customization of different lighting schemes. Really disappointed. I had the app for about 10 minutes before deciding I couldn’t live with it anymore
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