Contact duoCo Strip Support

I feel all your pain! Took me two hours to finally get results over the Bluetooth. iPhone 8. In settings, scroll down to where you see duoCo strip app listed. Click on it. This is where the phone allows the app to access your Bluetooth. If it is off, turn it on. If it is on, turn it off then back on. That’s the ticket. If it is on, turn it off, then back on. Return to the app and look under the Group Manage my device tab, your device ELK-RIpDomANew1 (?) should be listed. If not listed under my device then it’s not connected correctly. Must be listed to work. Try again. Then click on the light bulb to turn it green and then click on the chain link so it is not broken. Yes, a chain link must be showing linked. It’s like a Chinese puzzle! So, step by step… Plug in Bluetooth device and lights. Open settings and turn Bluetooth on by selecting your ELK- whatever. Wait for it to be connected. Open app. Go to Group Manage page and look under my device. Nothing is listed as you all know. Open settings, scroll down to duoCo strip and turn on or on off Bluetooth Return to app and look under my device… Should be listed Click bulb green Click chain link to be linked , not broken. Tada!

I’m a sucker for the Facebook ads and saw that I could buy this product and have it interact with the colors on the screen. I thought to myself, ‘wow, how does that work?’ Long story short; it doesn’t. This product merely has you run audio though it’s app and the lights blink ....not what I was looking for. At the same time, THAT works pretty well, as long as you figure out the right sequence to turn things on. At the moment, it looks like I just bought my girlfriend a really expensive string of Christmas lights. If the app had more capabilities it may be worth actually installing on the TV for when you have music playing, otherwise it’s going in with the Christmas decorations

First of all it took forever to find out how to Bluetooth it onto my phone. Second of all it doesn’t change colors like I hoped. I will set it to a light pink on my phone and it will become white or I’ll put it on purple and it will be blue. Sometimes the lights don’t even match the color you selected on the color wheel. And I have 2 blues on my remote and they look identical. Maybe add more colors like a better purple because it kinda looks like pink. Also I don’t understand how to use the music, is it only that small selection? Other than that the lights aren’t bad. Expected better but if you expect disappointment you will never be disappointed.