duoCo StripX app not working? crashes or has problems?

duoCo StripX Status

Published by shenzhen ELK Technology Co., Ltd.

duoCo StripX is an intelligent LED control software, which supports RGBW
lighting control. It can control light color, brightness, etc.

I have a problem with duoCo StripX

Are you having issues? Select the issue you are having below and provide feedback to duoCo StripX.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

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Most reported problems

Reported Issues: 5 Comments

By Alex 3 weeks ago

The red and purple stopped working. Other colors work. Not sure how to troubleshoot this.

By Luis Soto 5 months ago

Does displays the blue color and also does not changes colors.

By Fred Nurke 7 months ago

Why doesnt the app save the schedule I have programmed?

By Lucy Rodgers-Herrington 10 months ago

I have these lights up as a cloud ceiling and when I came home they wouldn't turn on. That was about 4-5 months ago and they still won't turn on. If anyone knows how to turn them back on please let me know.

By Mikki 1 year ago

I have cloud lighting light. The qr code got me the duoco stripx app. Are there other compatible apps for the cloud lighting light for Android

Common dislikes about duoCo StripX app

- Connection process may not be easy for all users

- App may not be compatible with all devices

- App may stop working after a short period of time

- ON function may not work for some users

- Limited color combinations for music

- App may interfere with other users' lights

- Inability to upload own music to the app

- Bluetooth connection may not work for some users

- Owners manual does not provide sufficient information on app use

Have a Problem with duoCo StripX? Report Issue

Common duoCo StripX Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot duoCo StripX app on iOS and Android devices. Solve all duoCo StripX app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

duoCo StripX iPhone Issues and Solutions

duoCo StripX iOS app crashes, not working, errors
duoCo StripX iOS app network issues
duoCo StripX on iOS has black/white screen

duoCo StripX Android App Issues and Solutions

duoCo StripX has errors/crashing/not working
duoCo StripX server network connectivity issues
duoCo StripX has black screen

duoCo StripX iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever duoCo StripX app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix duoCo StripX app crashes or not working on Iphone (iOS):

Close and restart the duoCo StripX app on iPhone
Update duoCo StripX app to the Latest Version for iOS
Uninstall and reinstall duoCo StripX iPhone app
Update your iPhone to the latest iOS version

Fix duoCo StripX on iPhone unable to connect to server/internet connection issues::

To resolve duoCo StripX network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix duoCo StripX black/white screen (blank screen) on iPhone:

Follow the duoCo StripX iOS app troubleshooting guide Here →

duoCo StripX Android App Issues and Solutions

Fix duoCo StripX not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent duoCo StripX app issues:

Force Stop the duoCo StripX App
1. On android, goto "Settings" » click duoCo StripX app. » click "Force Stop".

Update duoCo StripX to the latest version on PlayStore

Clear duoCo StripX App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "duoCo StripX app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch duoCo StripX.

Fix duoCo StripX unable to contact server/ duoCo StripX internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click duoCo StripX » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got duoCo StripX » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch duoCo StripX on android.

Solve duoCo StripX black/white screens issue on Android:

Follow the duoCo StripX android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at shenzhen ELK Technology Co., Ltd., developers of duoCo StripX.

100% Contact Match

Developer: fstart

E-Mail: [email protected]

Website: Visit duoCo StripX Website

95.65% Contact Match

Developer: fstart

E-Mail: [email protected]

Website: Visit fstart Website

About this app

It can control light color, brightness, etc. ; with color control, color temperature control, color control, music control and Mic control; with built-in mode, DIY mode, custom mode, microphone, etc,. duoCo StripX is an intelligent LED control software, which supports RGBW lighting control.