Protake app not working? crashes or has problems?

Protake Status

Published by on 2024-04-10

Protake brings the filmmaking experience of professional cinema cameras to your
mobile devices. No matter you're a daily vlogger, a commercial director, or a
well-established filmmaker, you will benefit from Protake's features,
including: # [NEW] WI-FI VIDEO TRANSMISSION · In the landscape orientation of
AUTO and PRO modes, you can start the brand new Wi-Fi Video Transmission system.


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Reported Issues: 4 Comments

By Paul McKeown   3 months ago


Hi am using Protake on a Samsung Galaxy A13 5G and would like to know if I can reset the white balance presets or they will stay manual? Other thing is whether it is possible to record onto a separate memory card or simply internal memory?

By AaornGuo   5 months ago


目前Protake在iPhone上选择外录到外置硬盘会有两个严重问题: 1.素材文件会失去标有摄影机号、卷号、后缀登的专业文件名如A001C00045_240107_U40H,会被简单粗暴地标为IMG_0001、IMG_0002...... 这种计数规则会在文件被删除后开始重新计数,比如将IMG_0046删除后,下次开始录制会再次记录为IMG_0046而不是跳过46从IMG_0047开始,非常容易导致素材重名造成巨大混乱。 2.App机内完全无法回放已录制的外录素材,录制到外接硬盘上的素材对于Protake App来说就好像不存在一样,完全无法回放。 这两个问题导致Protake的外录功能对于要求稍高的拍摄基本处于不可用状态,希望早日解决。 手机型号:iPhone15ProMax512GB。Protake版本4.0。外接硬盘格式:Exfat和APFS。

By Pieter De Booser   1 year ago


Currently I'm using protake (3.0.9) on a Samsung S23 Ultra. I cannot find the way to enable portrait and other modes. And when I go to settings - accessories and then to Protake Focus, when I try to enable this I get a dark grey window where I can only click the cancel button

By Joe Montgomery   1 year ago


Hi, I love this app! For iPhone 12 Pro storage reasons (which have been corrected) my 11.39GB video filmed with Protake did not save to my device. I can see the file under my phone's storage settings for this app under "Documents" but can only seem to delete but not save or send that file. Is there a way to access the file from within the app's Documents & Data and salvage this video? Thank you for your support!


Common dislikes about Protake app

- No website, no customer service email or phone, no physical presence

- Shady business practices

- Distortion and screen flicker at times when filming



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Common Protake Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Beijing Lingguang Zaixian Information Technology Limited, developers of Protake.


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Developer: Beijing Lingguang Zaixian Information Technology

E-Mail: [email protected]

Website: Visit Protake Website



About this app

Recorded in one file as Picture in Picture or two files. · PORTRAIT mode: with iPhone Pro and iPad Pro's LiDAR sensor and the devices' powerful processors, you can record "portrait mode video" with real-time blurred background. · LOG: it's not only a genuine LOG gamma curve -- we strictly matched your mobile device's color to the industrial standard - ALEXA Log C. · Cinematic Looks: we provided a dozen of cinematic looks for filmmakers -- the styles are categorized into Neutral Styles, Film Emulation (classic Kodak and Fuji cinema film), Movie Inspired (blockbusters and indie masterpieces), and ALEXA Looks. · Monitoring tools: Waveform, Parade, Histogram, RGB Histogram, Audio Meter. · Composition assistants: Aspect Ratios, Safe Area, Thirds, Crosshairs, and 3-axis Horizon Indicators. · Exposure assistants: Zebra Strips,False Color, Exposure Compensation, Auto Exposure. · Focus assistants: Focus Peaking and Auto Focus. · Recording: Record Beeper, Record Flash, Volume Key Record. · Frame Rate Normalization: Mobile devices don't have perfect frame rate control, therefore, it's easy to get non-standard variable frame rate. this app solves this problem fundamentally and makes strictly constant FPS of 24, 25, 30, 60, 120, etc. · File-naming: All the video files saved by this app use the standard naming system: Camera Unit + Reel Number + Clip Count + Date + Suffix.  this app brings the filmmaking experience of professional cinema cameras to your mobile devices. · In the landscape orientation of AUTO and PRO modes, you can start the brand new Wi-Fi Video Transmission system. · You can transmit the video from 1 "camera" to 4 "monitors" (yes, we're talking about iPhones and iPads). · You can watch up to 4 "cameras" on 1 "monitor". · You can wirelessly start and stop the recording of all "cameras". · You can even monitor HDR and SDR video streams on the same screen. · It's a ground-breaking end-to-end mobile recording and monitoring experience. · AUTO mode: a mode optimized for vloggers and YouTubers, you can use it single-handedly. · PRO mode: a mode designed for professional filmmakers.  It's compatible with your cinema cameras. · With a this app+ membership, you can use all the features, including: Pro mode, LOG gamma curve, this app Cinematic Looks, all the assistant tools, data management, 3rd-party accessories. · The renewal price for 1-year membership is USD 19. 99. · All personal data is handled under the terms and conditions of this app’s privacy policy.  All the camera information and control settings are well aligned on the screen. · DUAL mode: recording video with two cameras working at the same time.  It's something like "A001C00203_200412_IR8J. MOV"... Sounds familiar? · Metadata: Everything including device model, ISO, shutter angel, white balance, lens, connected accessories, location, are all well recorded in the file's metadata. · Time code: We provided both options for you -- Free Run and Record Run. 



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