Contact Protake Support
Company Name: Beijing Lingguang Zaixian Information Technology Limited
About: Protake brings the filmmaking experience of professional cinema cameras to your
mobile devices.
No matter you're a daily vlogger, a commercial director, or a
well-established filmmaker, you will benefit from Protake's features,
including:
# [NEW] WI-FI VIDEO TRANSMISSION
· In the landscape orientation of
AUTO and PRO modes, you can start the brand new Wi-Fi Video Transmission system.
Protake Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Protake - Mobile Cinema Camera. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Protake - Mobile Cinema Camera. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Protake Website
Privacy Policy: https://terms.alicdn.com/legal-agreement/terms/suit_bu1_taobao/suit_bu1_taobao202204202141_98092.html
Developer: Beijing Lingguang Zaixian Information Technology
Privacy & Terms:
https://protake-static-ec.dafork.com/terms_en.html
https://protake-static-ec.dafork.com/privacy_en.html
Read 6 Customer Service Reviews 😭😔💔
The app worked fine when shooting but when I went to edit the footage in DaVinci Resolve the files would not play. Now I have a whole short film that I can not edit and I'll be disqualified from the film festival that I'm participating in.
how to connect dji osmo 6 mobile gimbal to protake
Lower video data flow compared to Filmic, for which it has a much better output! Annual subscription is nonsense! we want a one-time payment!
$20 a year and NO website, NO customer service email or phone, NO physical presence???
by MiamiC70
$20 a year and NO website, NO customer service email or phone, NO physical presence??? Who am I giving my $20 to? Who am I providing my personal information and financial information to in China?
Sorry, I don’t care how shiny the app is these are some VERY shady business practices. Any one who doubts this try and Google or do an online search for this company, developer or business.
Screen flicker and distortion
by Ron Sonatine
I’ve recently been noticing a distortion and screen flicker at times when I’m filming that’s ruined some good shots not sure what’s going on with the software as this doesn’t happen when I use the the regular IPhone camera app is anyone else having this issue? I shoot on a celeb radio show and this is changing the quality of the shots.
When will we get 10 bit log for iPhone 12 Pro Max?
by Weekendwannabefilmr
Love the camera control menus, as they are logical and easy to use (much like my bmpcc 4k). No digging thru layers of menus, just to set your color balance, iso and focus peaking. And while the 8 bit log profile works well with DaVinci Resolve’s Arri rec 709 LUT, the limits of 8 bit color are apparent when grading.
I will rate this app with 6+ stars, if we get 10 bit log for iPhone Pro Max. Filmic Pro already has 10 bit log, but their camera controls are obtuse and fiddly, and not really appropriate for run and gun filming. I really hope that ProTake delivers 10 bit log soon. Please?!?
Have a Problem with Protake - Mobile Cinema Camera? Report Issue
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Protake - Mobile Cinema Camera customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Protake - Mobile Cinema Camera.
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