UWE Agent app not working? crashes or has problems?

UWE Agent Status

Last Updated on 2023-05-09 by Financial Education Services, Inc.

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Common UWE Agent Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot UWE Agent app on iOS and Android devices. Solve all UWE Agent app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

UWE Agent iPhone Issues and Solutions

UWE Agent iOS app crashes, not working, errors
UWE Agent iOS app network issues
UWE Agent on iOS has black/white screen

UWE Agent Android App Issues and Solutions

UWE Agent has errors/crashing/not working
UWE Agent server network connectivity issues
UWE Agent has black screen

UWE Agent iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever UWE Agent app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix UWE Agent app crashes or not working on Iphone (iOS):

Close and restart the UWE Agent app on iPhone
Update UWE Agent app to the Latest Version for iOS
Uninstall and reinstall UWE Agent iPhone app
Update your iPhone to the latest iOS version

Fix UWE Agent on iPhone unable to connect to server/internet connection issues::

To resolve UWE Agent network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix UWE Agent black/white screen (blank screen) on iPhone:

Follow the UWE Agent iOS app troubleshooting guide Here →

UWE Agent Android App Issues and Solutions

Fix UWE Agent not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent UWE Agent app issues:

Force Stop the UWE Agent App
1. On android, goto "Settings" » click UWE Agent app. » click "Force Stop".

Update UWE Agent to the latest version on PlayStore

Clear UWE Agent App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "UWE Agent app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch UWE Agent.

Fix UWE Agent unable to contact server/ UWE Agent internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click UWE Agent » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got UWE Agent » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch UWE Agent on android.

Solve UWE Agent black/white screens issue on Android:

Follow the UWE Agent android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Financial Education Services, Inc., developers of UWE Agent.