mycashless Reviews

I used mycashless at two different events, and both times it was a horrible experience.

mycashless was either extremely slow, making lines move much slower than the lines using other payment methods, or it became useless because there was no signal at the event to add money to mycashless .

This creates a situation where you can lose access to the money you added. If you do not have enough balance to pay for something, you cannot combine two payment methods at a festival. Then if there is no service to top up mycashless , the money already loaded becomes useless and you are forced to go figure out another payment method anyway, such as getting the bracelet or whatever else is available.

mycashless says you can request a refund, but that was another problem. It allowed me to add money using an American bank account, but when I tried to request a refund for the unused balance, it would only allow a refund to a Mexican bank account because the event was in Mexico.

My recommendation is simple. Do not waste your time or your money. Use the other payment methods available at the event instead.

I was forced to download mycashless for a music festival when the credit card readers went down. I paid $50 for drinks. The vendor insisted it didn’t go through on their end even though the amount was deducted from my balance. I had to pay again to be able to leave. I still have not received funds back.

We used this for a LIV event in Mexico. At the completion of the event we initiated a refund 3 months later we are still waiting for our 105 dollar refund.

Support has been absolutely awful to work with. Their customer service team has ignored questions and deflected back to the event organizers. This has simply been the worst 3rd party interactions my wife and I have ever had.

We would report them to the BBB bureau but we cannot. We are looking into our bank to file a fraudulent charge as they will
Not refund our money.

Stay as far away from mycashless as possible.

Scan three times to pay for one item. And good luck working out getting any money back if you have an outstanding balance. Middle man app to steal your money.

Very conveniently they take your cash at events and make it a pain to get it back, mycashless no longer recognizes the event i went to

So many steps when just using Apple Pay, the designer should get a new job

NO LA USEN SE ROBAN TU DINERO Y NO DAN RESPUESTA DE NADA

mycashless is the absolute worst way I can think to pay at events. Every transaction requires multiple phone handoffs between the vendor and customers (3 QR code scans IF it worked on the first try which was rare). The lines were always so long because of mycashless. They charge a service fee to reload and the information on how to request a refund at the end of the event was unclear and they make so much money from the difficulty around that.