Contact mycashless Support
Company Name: mycashless SAPI de CV
About: mycashless dChip App is your digital chip or wristband to enjoy fast entry and
seamless purchases without an internet connection at your favorite parties,
festivals, tournaments, stadiums, beach clubs and food parks. You can add
balance online using any credit and/or debit card as well as onsite with cash at
any reload station.
mycashless Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of mycashless SAPI de CV
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit mycashless Website
Privacy Policy: https://mycashless.com/en/privacy_policy
Developer: MyCashless
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3 Most reported problems 😔💔
Don’t use this !!
by Trustmyfeedback
I used this app at two different events, and both times it was a horrible experience.
The app was either extremely slow, making lines move much slower than the lines using other payment methods, or it became useless because there was no signal at the event to add money to the app.
This creates a situation where you can lose access to the money you added. If you do not have enough balance to pay for something, you cannot combine two payment methods at a festival. Then if there is no service to top up the app, the money already loaded becomes useless and you are forced to go figure out another payment method anyway, such as getting the bracelet or whatever else is available.
The app says you can request a refund, but that was another problem. It allowed me to add money using an American bank account, but when I tried to request a refund for the unused balance, it would only allow a refund to a Mexican bank account because the event was in Mexico.
My recommendation is simple. Do not waste your time or your money. Use the other payment methods available at the event instead.
Stole my money
by Niceapp55
I was forced to download this app for a music festival when the credit card readers went down. I paid $50 for drinks. The vendor insisted it didn’t go through on their end even though the amount was deducted from my balance. I had to pay again to be able to leave. I still have not received funds back.
DO NOT USE: Will Not Refund Excess Funds
by Rflavin
We used this for a LIV event in Mexico. At the completion of the event we initiated a refund 3 months later we are still waiting for our 105 dollar refund.
Support has been absolutely awful to work with. Their customer service team has ignored questions and deflected back to the event organizers. This has simply been the worst 3rd party interactions my wife and I have ever had.
We would report them to the BBB bureau but we cannot. We are looking into our bank to file a fraudulent charge as they will
Not refund our money.
Stay as far away from this APP as possible.
Have a Problem with mycashless? Report Issue
Why should I report an Issue with mycashless?
- Pulling issues faced by users like you is a good way to draw attention of mycashless to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a mycashless customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using mycashless.
