Are you having issues? Select the issue you are having below and provide feedback to VooV Meeting.
- International call charges
- Unable to duplicate the problem
- Not available in US App Store
I can see my annotations but student cannot. I can see student annotation, but it disappears for them
Recently my voov audio is getting bad even my connection is good
It crashes after two hours of usage I try to re-enter or restart but it doesn't work
My chat box freezes every time I try adding a document to it and then I get kicked off my Voov meeting. Please can you assist with this issue?
Hello. Good afternoon. I need your help as soon as possible. I create an online meeting using Voov meeting as well. But every time, I enter it says "failed to query meeting" or too many attempts retry later. What does it mean? Is it system problem. Please help me now. Thank you. Please send me in my email. Thank you.
When I'm sharing my screen during a video conference the guests cannot see my video or other member´s videos. My colleagues also have this problem. I´ve been working with Voov for a long time now, and I think it's the best conference tool I´ve ever tried. The possibility to share the screen and to see each other was one of its most valuable features. I hope you would be able to fix it soon.
When I start voov on Windows and use Wechat for login, I follow the steps to scan and confirm login but it always says "identity authentication fails', Please help.
When I am online with one of my friends, they are unable to annotate. The choice to allow them to annotate is greyed out. this does not happen when I am using the app with other guests. How can I or they fix this?
Hi - I have the lastest version of Voov downloaded on an M1 MaccBrookPro laptop. I am an English teacher and use your pltform to teach Chinese students. I am in Xi'an and so are they. We are online due to another lockdown. The only problem I am experiencing with VooV meeting is that there is no audio when I play a video via the screen-share. I can hear it perfectly on my side - and the speakers test okay, but my students report no audio is heard. I have checked the box (on the left side) when I share my screen to enhance video, but nothing changes. I have since stopped using videos, which is a nuisance until I can find and resolve the problem. Any advice? What could the problem be? Thank you
Voov annotations do not erase when I go to the next slide. They used to erase. Now I have to manually erase them for each new slide.
Good day, There seems to be a problem with Voov Meeting. I am based in South Africa and have been using this site for over a year. All of a sudden it says my network is unstable. I have had my fibre people out and its not on my side. This is a major problem. Please can you assist me. Kind Regards, Nicole Smuts
Complete guide to troubleshoot VooV Meeting app on iOS and Android devices. Solve all VooV Meeting app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tencent Mobility Limited, developers of VooV Meeting.
Contact e-Mail: [email protected]
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Developer: Tencent Mobility Limited
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E-Mail: [email protected]
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Backed by the global network deployment, VooV Meeting provides smooth, secure, and reliable cloud-based HD conferencing services that enable you to start or join meetings with ease anytime, anywhere. It features online document collaboration, join via WeChat Mini Programs, meeting management and control, screen sharing and many more. With VooV Meeting, mobile working and cross-company meetings are no longer a problem! Please feel free to rate us, leave your comments in the comment section, or email us if you have any questions so we can move ahead.